Harley Ricketts Email & Phone Number

Remote

Participating in a comprehensive program consisting of instructor-led ServiceNow training classes, hands-on projects, self-paced learning through Now Learning, and military transition assistance. Current completions include:✦ ServiceNow Certified System Administrator (CSA)✦ IT Service Management (ITSM) Fundamentals✦ Scripting in ServiceNow Fundamentals✦.

Greater St. Louis

Leads and advises 1,000+ cross-functional aircrew personnel with multiple specialties, including operations, personnel management, and policy/guidance, in collaboration with an external team of government employees across 16 locations. Directed resource allocation, workforce planning, and operational readiness. Led efforts to ensure staffing balance.

Led a team of 146 personnel, overseeing their deployment and operational readiness in support of global logistics and mobility operations. Directed organizational policy, training programs, and operational management. Delivered high-impact solutions in complex, dynamic environments with a focus on operational excellence and team development.✦ Led a project.

Joint Base McGuire-DIx-Lakehurst, NJ

Senior Enlisted Leader responsible for ensuring the squadron is poised to execute the Air Force and Air Mobility Command's priority to build partnership core function by assessing, training, advising, assisting, accompanying and equipping partner nations while supporting the strategic initiatives of Combatant Commanders.

Andersen Air Force Base, Guam

Led a specialized team of professionals tasked with executing global contingency operations, including rapid deployment and logistical support for high-priority missions. Provided strategic guidance and mentorship to the organization, ensuring operational readiness and the seamless execution of missions under challenging conditions. Directed policy.

Joint Base Charleston, SC

Joint Base Charleston, SC

Scott Air Force Base, Illinois

Scott Air Force Base

Altus Air Force Base, OK

Altus Air Force Base, OK

Altus AFB, OK

Joint Base McGuire-Dix-Lakehurst

Joint Base McGuire-Dix-Lakehurst

Charleston, South Carolina Area

Operates & maintains electronic warfare systems on cargo aircraft. Analyzes equipment operating characteristics to isolate malfunctions in avionics systems, integrated test systems built-in-test (BIT), multiplexed data bus systems, recording systems, video display systems, mission computer systems, electronic warfare (EW) systems, & sensors. Diagnoses.