Harley King work email
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Harley King personal email
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Harley King phone numbers
Service to others is a privilege. I choose to plant seeds of hope in the hearts of others. I choose to inspire health care workers. Have been speaking and training professionally for more than 30 years before groups ranging from 10 to 800. Have a dynamic, inspirational, motivational speaking style. Have strong small group facilitation skills. Have trained more than 7,500 people to speak and train.Have more than 30 years experience in instructional design — creating and developing training materials, training video, seminars, workshops, webinars, training games and role-playing sessions. Able to identify and analyze the needs of management and employees. Able to design, develop and implement curriculum.Responsible for developing an 11-hour customer service training program that has been taught to over 300,000 people during a 17 year period. I trained over 4500 people to facilitate the program. The program created a culture of caring, compassion and commitment that resulted in consistent bottom-line profitability. In 2004 - 05, reinvented the program with new video and facilitation material. Added 40% new material and reduced training time by 3 hours. Added a web-based video game and a web portal for facilitators to communicate with one another. Have a diverse business writing experience that includes writing and editing training programs, facilitator manuals, video scripts, audio programs, policy and procedural manuals, magazine articles, books, ads, brochures and newsletters.Have been contributing editor of Contemporary Administrator, a long-term care magazine, and have had 10 articles on health care management published. Have been contributing editor of the Michigan Speaker and have had 20 articles on speaking published.Specialties: Speaking, facilitating, webinars, instructional design, customer service training, sales training, leadership training, creative writing workshops, storytelling workshops, speech workshops, writing, blogging.
King Communication Services
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King Communication ServicesToledo, Oh, Us
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PresidentKing Communication Services 1977 - PresentEditor & Publisher of Creative Seeds Newsletter, https://creativeseeds.substack.com/Trainer of Artificial IntelligenceBusiness writer, editor, blogger and independent publisher of 14 books. Speaker, coach and trainer in leadership, customer service and creativity. Certified Zentangle Teacher: teach meditative art that reduces stress and increases creativity. Founder and writer at Monday Morning Motivation blog.
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Instructional DesignerPromedica Jan 2022 - Mar 2023Toledo, Ohio, UsResponsible for designing and developing marketing and sales training programs. -
Organizational Development ConsultantHcr Manorcare Jan 1988 - May 2017Toledo, Ohio, UsRetired after almost 30 years with the company. Other positions held at HCR Manor Care: Director of Marketing Communications, Director of Guest Services, Director of Customer Services, Director of Human Resource DevelopmentExecutive producer and co-author of the Circle of Care program, a customer service training program that created the company culture of caring. The program has been in existence since 1988 and is in its 3rd version. More than 7500 people have been taught to teach the program. More than 300,000 people have graduated from the program.Co-author of a basic selling skills program and a general orientation program.Speeches include: ● How to Recover from Service Failure ● Caring Leadership: How to Be a Catalyst for Change ● The Privilege of Service● The Power of PraiseHave delivered more than 4,500 speeches and workshops over a twenty-five year period before audiences of 10 to 600. -
Vice-President Of SalesBetter Than Money Corporation Aug 1986 - Dec 1987Responsible for sales and marketing of customized customer service training programs and consulting services. Made sales presentations to Presidents and senior executives of large corporations. Managed a staff of independent sales representatives.
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Vice-President Of MarketingAra Living Centers Jan 1983 - Aug 1986Three different positions held. 3) Regional Director of Operations with profit and loss responsibility for 10 nursing homes. 2) Corporate Director of Marketing Communications responsible for advertising, public relations and sales brochures for 290 nursing homes. 1) Divisional Vice-President of Marketing responsible for the marketing of 140 nursing homes.
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Marketing ManagerAmericana Healthcare Mar 1975 - Dec 1982Three different positions held. 3) Marketing Manager responsible for marketing 20 nursing homes. Developed marketing plans. Conducted sales and marketing training. 2) Methods and Procedures Analyst responsible for analyzing, designing and implementing management information systems. Designed a medical records system that reduced the number of forms by 50%. Developed a patient acuity system. 1) Manual Writer responsible for writing and editing policy and procedures manuals
Harley King Skills
Harley King Education Details
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Goshen CollegeEnglish -
The University Of FindlayLiberal Arts -
Illinois State UniversityTheatre -
Roanoke-Benson High School
Frequently Asked Questions about Harley King
What company does Harley King work for?
Harley King works for King Communication Services
What is Harley King's role at the current company?
Harley King's current role is I choose to plant seeds of hope in the hearts of others. (Subscribe to my free inspirational newsletter, Creative Seeds of Hope.).
What is Harley King's email address?
Harley King's email address is ha****@****ica.org
What is Harley King's direct phone number?
Harley King's direct phone number is +141955*****
What schools did Harley King attend?
Harley King attended Goshen College, The University Of Findlay, Illinois State University, Roanoke-Benson High School.
What skills is Harley King known for?
Harley King has skills like Public Speaking, Organizational Development, Training, Leadership, Leadership Development, Team Building, Healthcare, Public Relations, Customer Service, Instructional Design, Human Resources, Coaching.
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