▪ Transporting CN and CPKC railway crew members safely and reliably within specified time frame▪ Assisting CN and CPKC crew members▪ Using navigation tools to transfer crew to their destination▪ Undergoing vehicle inspection regularly▪ Ensuring compliance with all trips, signals, road rules and regulations related to safety and operations▪ Effectively communicating with the dispatch to ensure the trips to get completed successfully▪ Spent more than 800 hours on CN and CP trips

▪ Worked on tile grinding and demonstrated installation and grouting skills▪ Preparing cement with the required water ratio▪ Worked well in team setting, providing good support▪ Demonstrated creativity and resourcefulness through the development of innovative solutions.▪ Assisted with day-to-day operations, working efficiently and productively with all team members

▪ Achieved one call resolution 89% of the time exceeding the center's goal of 85%▪ Resolved delivery agents and customer issues while delivering goods for various businesses▪ Helped improve location tracking system by consolidating problem patterns of location routes▪ Reduced response time for Tier support tickets.▪ Monitored systems in operation and quickly troubleshot errors.▪ Completing a daily checklist to ensure deadlines meet▪ Accomplished Business-to-business and customer-to-business operations

▪ Managed multiple labor teams for various road construction and interlocking projects▪ Determined number and kind of workers required to perform a certain set of duties▪ Trained 23 workers in methods of fieldwork.▪ Created successful work schedules for each team member to maintain deadlines and fully staff shifts.▪ Maintained compliance with company policies, objectives, and communication goals.