• Planned, developed and executed segment specific marketing campaigns and activities ranging from video productions, competitions, email marketing and social media campaigns.• Created a strategic social media marketing plan for company platforms to increase brand awareness and audience engagement. • Developed and curated social media content around company branding messages, marketing campaigns and giveaways.• Nurtured and managed partnership with Liverpool FC, Schalke FC and SecondBite by creating a campaign plan to suit both companies branding. Planned, developed and executed these campaigns in collaboration with partners and external marketing agencies.• Scoped potential partnerships and conducted research on market trends.• Created presentations and collateral for partnership meetings and potential partnership pitches.• Developed a tailored proposition for each identified industry target vertical and assisted in strategizing communication per vertical. • Engaged with trade and industry bodies, partners and associations to develop them as a channel to market, including publishing articles in industry magazines. • Assisted the sales team with sales tools including marketing collateral, creating bespoke landing pages for potential customers and event management • Coordinated campaigns from conceptualisation through to execution, including copywriting, content management, email marketing, marketing automation, PPC advertising and bespoke customer landing pages/portals.• Collaborated to plan and execute marketing campaigns with external PR and marketing agencies as required.

• Assisted in the launch of Foxtel's first loyalty program, Foxtel First. Achieved the FY20 KPI of attaining 150k member sign ups in the first 5 months of launch.• Managed relationships with key entertainment industry partners and liaised with partners to create innovative competitions and rewards for loyalty program members.• Developed and implemented campaigns for email on the Salesforce platform.• Liaised with Head of Loyalty and Senior Marketing Manager to manage and deliver marketing and promotion plans.• Managed the promotional pipeline and marketing projects at all stages, including conceptual planning, schedule management and final implementation.• Continually maintained and improved company's reputation and positive image with innovative the Foxtel First loyalty program rewards and efficient customer management.• Planned and executed PR events with internal and external partners.• Supervised team of two marketing interns.• Built new materials libraries with fresh imagery, copy and graphics to enhance marketing campaigns and promotion pages.• Developed presentations, trend reports, and post campaign reporting for promotions.

- Creating a marketing plan with new ideas and suggestions in collaboration with management.- Knowledge of Salesforce Marketing Cloud to create and send emails for weekly promotions, as well as management of customer data.- Management of social media platforms such as Facebook and Instagram (paid and organic advertising).- Weekly reporting to management including revenue targets, campaign performance and month on month improvements.- Managing Blake Education's online store through the Volusion platform. Liaising and collaborating with graphic designers to develop creative material that is fit for marketing briefs.- Reporting on expenditure and results to ensure growth in all channels.- Daily communication with external and internal stakeholders to ensure strong business and customer relationships.- Assisting customers with issues and inquiries.

- Conduct Electronic Direct Mail, Social Media advertisements and promotional campaigns and Direct Mail-Out marketing activities resulting in higher level of customer engagement and awareness.- Produced and distribute analytical reports for company products and campaigns on App Stores and provide monthly performance statistics providing insight into areas of strength and potential growth.- Other responsibilities include credit card reconciliations, data compilation, market research for campaigns, liaising with clients and handling customer issues.

- Performed admin role as a Customer Service Representative working under the Australian Taxation Office.- Handled customer issues regarding form processing for ATO through outbound telephony work and data entry.- Handled inbound calls during the Australian Census and assisted customers with queries and process updates