Scheduled meetings for manager and assisting in organizing meetings and conferences both on and off-site with the suppliers and customers resulting in increased business efficiency by 60%.• Greeting and responding to the customer’s phone calls, e-mail inquiries diligently and maintaining the customers data confidentially to create the strong customer base.• Handling the payments and preparing the documents, reports, invoices for analyzing the business activities and focusing on the key-performance areas increasing the revenue by 70%.

• Actively and Patiently listened to customers to identify purchasing needs and provide recommendations according to the specifications.• Investigated and resolved customer grievances by using a consultative approach which resulted in an increase in customer satisfaction by 70%.• Demonstrated vehicle functionality and features through test drives and communicated the purchase offers, terms and conditions of purchase and payment.• Addressed 2000 customer inquiries per month through mail and phone calls persuading them to purchase vehicle by emphasizing excellent verbal communication and negotiation skills.• Provided training to new sales associates and worked collaboratively with them as a team, increasing the company’s sales by 60%.