Harmannus Robert Frank Veldman Email and Phone Number

• Managed the Microsoft Dynamics CRM practice for SCAR Dynamics, overseeing the setup, recruitment, and management of CRM specialists.• Led pre-sales activities and reported to C-Level and Board, ensuring alignment with company goals and objectives.

Specialized in Microsoft CRM 1.0 up to Microsoft Dynamics 365.Started as Technical Consultant on the Microsoft Dynamics CRM domain for installation, configuration of CRM Servers, SQL Servers, Exchange Servers and Outlook Clients.Functional Consultant responsible of translating business requirements to CRM requirements, creating Functional Design Workshops and Functional Requirement Documents.Solution Architect responsible in hardware and software performance, installations, technical documentations and translating technical requirements.Integration Specialist responsible for integrations with the CRM platform based on integration tooling, custom development and 3rd party tooling.Data Migration responsible for master data management, data analysis, data gathering, data cleaning, data migration, delta migration, migration performance using Scribe, other 3rd party tooling and CDS.Training, providing training to end users, IT staff, Microsoft partners. Creating training images, training materials and awareness programs.Pre Sales activities, making demo's for CRM for specific customers, writing RFP's