Spearhead CSR initiatives aimed at driving positive social impact, particularly in education empowerment and economic independence for marginalized communities.Develop and implement comprehensive CSR strategies aligned with organizational goals and societal needs.Conduct impact assessments to measure the effectiveness and outcomes of CSR projects, ensuring accountability and transparency.Prepare CSR proposals and presentations for prospective partners, outlining project objectives, deliverables, and expected outcomes.Oversee CSR reporting processes, compiling data and metrics to track project progress and communicate results to stakeholders.Collaborate with internal teams and external partners to identify CSR opportunities and develop innovative solutions.Manage donor relationships and fundraising activities, ensuring sustainable funding for CSR projects.Provide mentorship and support to CSR teams, fostering a culture of collaboration and excellence.Engage in community outreach initiatives, building strong relationships with local stakeholders and promoting social inclusion.Contribute to the development of educational programs and initiatives, focusing on skill development and capacity building for underserved communities.Collaborate with industry partners to create job opportunities and vocational training programs for rural youth, promoting economic empowerment.Drive advocacy efforts to raise awareness about social issues and promote policy changes that support sustainable development goals.Lead initiatives to provide industry-ready training with the support of seasoned professionals, offering internships and placement opportunities for rural students of affiliated universities.

As an experienced professional in Infrastructure and Engineering (R&D) for Windows and the cloud, I am currently a valuable member of the global Engineering team at Orange Business Services. Our team plays a critical role in ensuring the conception, Design, development, and support of the "Solutions and Services" or "Cloud Platforms" delivered by Orange Cloud for Business (OCB) to customers across the globe.Based in the India MSC, I contribute significantly to various IT infrastructure components such as Systems, Backup, Virtualization, Databases & Server Automation. My critical missions in this role include the following:Presales Support: I work closely with our sales teams to help qualify new demands or customer-specific solutions. I provide solution principles, cost estimates, planning, and risk assumptions to help our sales teams close deals successfully.Think & Design: I am involved in the Design and industrialization of solutions and components, ensuring the validation of the architecture of customer platforms. I collaborate with cross-functional teams to create innovative solutions that meet the unique needs of our customers.Build & Integration: I am responsible for developing solutions and components, ensuring that knowledge transfer and implementation support are provided to the relevant stakeholders.Solution Proof of Concept: I help develop solution proof of concept (PoC) to ensure the successful delivery of our solutions.Run: I oversee the lifecycle management of solutions and components, including release management, vulnerability management, patch management, and knowledge management. I am responsible for providing level 3 incident and problem management support to ensure the seamless functioning of our solutions.As an experienced professional in IT infrastructure, I am committed to delivering innovative solutions that help our customers achieve their goals.

WINTEL ConsultantRemote server support and administration for Server build and application configuration.Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.Root cause and failure analysis to resolve systems problem.Configuration of Server 2000/ 2003/ 2008Troubleshoot complex issues quickly and effectively.System administration, problem determination/resolution of infrastructure servers.Microsoft Windows Server 2003/2008 administration experience

Windows Application QA LeadRemote server support and administration for Server build and application configuration.Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.Root cause and failure analysis to resolve systems problem.Configuration of Server 2000/ 2003/ 2008Troubleshoot complex issues quickly and effectively.System administration, problem determination/resolution of infrastructure servers.Microsoft Windows Server 2003/2008 administration experience

Microsoft Global Solution CenterResponsibilities:Solutions for technically complex or politically hot customer issues:Use trace analysis, and other sophisticated tools to analyze problems and develop solutions to meet customer needCommunicate issue status to customers via telephone, written correspondence, or electronic service in a timely fashionProvide written documentation for all new issue types in a timely fashionSupport of Critical SituationsDrive successful Critical Situation issues from a technical perspectiveAssist in providing status updates at all levels of customer managementCollaborate with Onsite Engineers, Engineers at other locations and other Microsoft groups such as Premier and Field Engineers to provide solutionBe prepared to provide ROSS onsite support regarding mission critical problems experienced with the supported technology within your teamSupport Engineering collaborationReceive escalated issues or collaborate on issues until completely resolvedMentor and develop Support Engineering staffProduct Group collaborationEngage Product Group when technical knowledge does not exist in support organization using the RFC process

Microsoft Enterprise Platform Support - Windows Server Performance ExpertThe Enterprise Platforms Support team provides high-end technical support to system/network administrators working on Windows Server 2003\2008\2008 R2\2012, along with Windows Client Operating Systems such as Windows 7 and Windows 8. Issues that an engineer would troubleshoot consist of server down-no boot-hang situations, complex active directory replication, kernel memory leaks, IPSEC configuration, DNS, VPN/RADIUS, WSUS and server products such as ISA, SCCM/MOM/SCOM. Our engineers engage with customers to understand their technical environment, use trace analysis, source code review, and other debugging tools to analyze the problem and arrive at a solution. This includes working with the product development group to fix bugs or design change requests.