Harmil P. Email & Phone Number

Birmingham, Gb

United Kingdom

Over the past two years I have been instrumental in leading our research and development efforts, driving innovation from conception to launch. Through meticulous prototyping and rigorous testing, I have overseen the development and deployment of new services aimed at enhancing access to comprehensive educational information for families and learners. Recently, I have taken on the challenge of integrating artificial intelligence and machine learning into our products, leveraging these emerging technologies to further enhance our offerings. This involves exploring new AI-driven features and functionalities, testing their effectiveness, and seamlessly integrating them into our SaaS platform, Data as a Service (DaaS) offerings, APIs, and apps. By spearheading these efforts, I am dedicated to ensuring that MyEd remains at the forefront of EdTech innovation, empowering families and learners worldwide to find the best places to learn, play, and grow.

Birmingham, United Kingdom

During this period, my role as Director of Service Design and Transformation at MyEd was pivotal in advancing our mission. Focused on leveraging Innovate UK (IUK) Smart and Covid-related sustainable funding secured in 2020 and 2021, I spearheaded extensive research and development efforts. This included prototyping and rigorous testing of a groundbreaking service aimed at providing families with comprehensive information on primary and secondary schools across the UK. By integrating crowdsourced data with open data, we aimed to enhance our embryonic Find a Place to Learn SaaS platform. Throughout this period, my essential work involved leading cross-functional teams, refining the service design, and ensuring alignment with user needs. These efforts were geared towards empowering families to make informed decisions about their children's education journey, solidifying MyEd's position as a leading innovator in the EdTech sector.

In this role, I served as a Researcher and Consultant, specialising in market research, higher education, international student recruitment and the development of student and pupil placement platforms. I collaborated with various stakeholders, including families, care institutions, learning institutions, and local councils. Notable clients included British Council,Birmingham City Council, Birmingham City University, Middlesex University, Harper Adams University, Amity International, and East End Foods for the development of a Foods Academy in Birmingham.

Leading the Discovery phase, user research, business analysis and agile project management for the communications and web development agency.

Appointed Marketing Manager for the University after the re-organisation of the department. Responsible for managing 10 Marketing Officers who were responsible for faculty and corporate marketing for the University and 4 administration staff who supported the team. Development and performance management of team.Supporting the management of £500k+ budget allocated to my team. Working across Faculties and service departments to develop strong working relationships with the Marketing department and particularly with International Office, Student Services, Admissions and the Student Union.Developing and guiding Marketing Officers to each produce a 3 year strategic plan for faculties and the department and best practice models for recruiting students through open days, events, social media and website content.Assigned responsibility to work closely with web team to develop a new website that catered for the University and all stakeholder groups.Part of the team that achieved recognition at the Times Higher Awards 2009 for Best Marketing Recruitment Campaign.

Birmingham, England, United Kingdom

Working closely with both the CEO and Principal, I was responsible for developing the brand and the repositioning of the school as a modern, contemporary school for theatre, performance and movement. Introduced marketing orientation so that the new programmes were developed to meet the specific needs and budgetary constraints.Led the marketing and distribution of the School’s short film and showreel initiative. Contribution to the medium term strategic marketing plans and planning process and the development and implementation of strategic business and marketing pans for the School of Acting and the School’s strategic international students recruitment plan. Research and testing of new approaches to attract home and international students to courses. Development, maintenance and content management of the School website. Briefing, conducting and commissioning market research to aid the development of new programmes.Brand development, enhancement and raising the profile of the School and the University.Development and implementation of the University Customer Relationship Management systems and processes for the School.Managing the school’s graduate agency, The Chapman Agency, this involves liaising with and providing actors and casting for clients such as BBC (Birmingham), Birmingham City Council, local film makers and corporate businesses.

Carried out projects catering for the needs of small businesses and public sector organisations in the West Midlands. Projects included: marketing research, strategy development, planning the information architecture of websites and development of key concepts and messages that attract and are targeted to key groups of people relevant to client needs.

Employed to develop and conduct a 12-month research project titled: The Effectiveness and Requirements of Internal Communications Throughout the Federation of Groundwork Trusts. Main audit included: focus group research with 10 Groundwork Trusts, gaining the assistance of other organisations for benchmarking research, and survey research with different functional working groups within the organisation.The project was then developed into a strategy and implemented by the management team and Communications Advisory Group.

Product Management For Ai And Ml, Artificial Intelligence

An intensive live study course led by industry expert and Senior Product Manager and Amazon, Ashwin Payyanadan. I was recognised.

Data Ethics, Open Data

An introduction to the concept of data ethics. How ethics is addressed in other domains. How data ethics can be applied to help.

Strategic Data Skills, Open Data

Identifying how open and shared data infrastructures can improve decision making. Apply strategic thinking to new data projects. Open.

Masters Of Science, Marketing And Management, Distinction