Harminder Singh Email & Phone Number

Paonta Sahib, Himachal Pradesh, India

Leading and managing the IT department, overseeing technical operations and ensuring efficient functioning of IT systems and infrastructure.Developing and implementing IT strategies that align with business goals and ensure the company's technology is up-to-date.Providing technical guidance and support to the company's employees and stakeholders.Collaborating with other departments to identify and address technology-related business needs.Ensuring compliance with industry regulations and data security standards.Managing the IT budget, including vendor negotiations and cost optimization.

Paonta Sahib

Proficiently provided post-implementation ERP support (BATCHMASTER) to End-Users across diverse functions, including Inventory, Purchase, Production Planning, Sales, Finance, CRM, Complaint Management, Formulation, Research, and LIMS.Expertly handled IT Architecture, Design, and Capacity Planning.Engaged in vendor finalization for ERP systems.Developed robust IT infrastructure, encompassing Hardware, Software, ERP, and Connectivity.Promptly resolved application support and ticket issues for end-users.Led enhancements and conducted user training.Negotiated with vendors for hardware, software, and connectivity services.Coordinated with department heads for smooth business processes.Drove ERP initiatives and module implementations.Owned end-to-end project delivery.Translated business requirements into precise design specifications.Managed multiple projects with adept planning and tracking.Implemented IT strategy in line with business needs.

Proficient in IT Architecture, Design, and Capacity PlanningExpert in understanding business requirements and translating them into design specificationsSkillfully implements IT strategy to align with business needsDiligently tracks project progressConducts regular and timely trainings for the user communityEnsures uptime and desired security level for IT infrastructureMaintains and upgrades Information Technology / Information Security Policy, ensuring user compliance with IT Policy

Providing end-user support for Inventory, Purchase, Production Planning, Control, Sales and Marketing, and Finance modules.Proficient in Installation, Configuration, Security Management, Storage Management, Performance Tuning, Backup & Recovery.Extensive experience in IT technologies, including analyzing information system needs, evaluating end-user requirements, custom designing solutions, and troubleshooting applications and presentations. Knowledgeable in ERP Implementation and software development life cycle.Skilled in handling database troubleshooting, Database Architecture, Software Installation, configuring database recovery manager, administering user security, and implementing Database security.Accountable for planning and performing regular cold and hot backups, providing End-User training.Providing support and maintenance on databases, involved in BASIS activities such as Creating role, Authorization Check, and Solving Functional Issues.Coordinating with ERP Implementation Partner for swift issue resolution.Offering technical assistance and support for all IT Helpdesk requests related to computer systems, applications, services, software, and hardware, whether in-person or remotely over the phone.Ensuring prompt resolution and follow-up on all reported issues.

- Instrumental in maintaining Material Master, Source List, Vendor and Employee Master.- Managing oracle user access control, DB security, creation users, roles and grant privileges to them.- Accountable for planning and performing daily weekly cold and hot backup and providing training for End-Users- Providing support and maintenance on database and involved in BASIS activities like Creating role, releasing and transporting request, Authorization Check and Solving Functional Issues- Handled Control Panel of WEB-Server and Mail Server- Negotiation with Vendors for Hardware Software & Connectivity to obtain desired level of Services and results

Paonta Sahib

- Involved in ERP Implementation, Back End Error Handling and End User Trainer, From Inventory Control and Purchase to sales Management; training given to the User Level, Provide Support and Maintenance on database also.- Deftly coordinating with ERP Implementation Partner for Quick solution of all the issues.- Instrumental in maintaining Material Master, Source List, Vendor and Employee Master.- Managing oracle user access control, DB security, creation users, roles and grant privileges to them.- Accountable for planning and performing daily weekly cold and hot backup and providing training for End-Users- Providing support and maintenance on database and involved in BASIS activities like Creating role, releasing and transporting request, Authorization Check and Solving Functional Issues- Handled Control Panel of WEB-Server and Mail Server- Negotiation with Vendors for Hardware Software & Connectivity to obtain desired level of Services and results

- Manage servers, including e-mail, print, and backup servers and their associated operating systems and software.- Manage security solutions, including firewall, anti-virus, and intrusion detection systems.- Ensure network connectivity of all workstations.- Administer all software upgrades.- Administer and maintain end user accounts, permissions, and access rights.- Perform system backups and recovery.- Monitor and test network and server performance and provide network and server performance statistics and reports.- Recommend, schedule, and perform network and server improvements, upgrades, and repairs.

Graduate

Oracle Certified Professional (Oracle 9I)

Master Of Computer Applications (Mca)