Streamlined agency’s profitable delivery of projects for web developers and design team, ensuring successful delivery of branding and content solutions.Implemented project plans, monitored progress, and maintained regular communication with clients to ensure customer satisfaction. Oversaw staff time tracking tools, Dubsado project billing and timely client invoicing. Demonstrated problem-solving skills by resolving issues and mitigating risks throughout the project lifecycle.

Achieved successful AWS migration and Salesforce implementation projects, ensuring smooth transitions and minimal disruptions.Implemented agile methodology and scrum ceremonies as Scrum Master and regular meetings and status reports as project manager for apps and backend engineering teams. Oversaw change management and assignment of work for offshore contractors. Mobilized integrated team towards forward progress, and better collaboration using project management tools (Jira & Confluence) to track progress, and manage risks.Coordinated with multiple vendors and partners involved in the project planning and delivery, ensuring timely high-quality deliverables. Provided consults for other projects.Served as inaugural member of organization’s DEI Council, supporting internal anti-racism training and resources. Supported the creation and growth of five ERGs while ideating wellness and mental health benefits for employees.

Successfully handled a portfolio of +75 global campaigns totaling $10M in media value, while exceeding client expectations and meeting quick deadlines in a dynamic and creative working environment.Expanded use of Atlassian project management tools and quality management, increasing productivity by 95% through streamlined workflows.Supported product strategy, development, and coordination of new product new releases. Managed custom partnership programs across multiple teams and stakeholders, driving collaboration and timely project execution.Developed and maintained strong relationships and high levels of team effectiveness through great communication, trust and collaboration.Spearheaded the creation of the DEI committee and led the way in identifying opportunities for equitable hiring practices and community outreach initiatives.

Expert data segmentation strategies targeting +1M user database, resulting in more personalized and effective marketing campaigns.Responsible for team management, trade shows, Asana project administration and daily operations. Increased partnership opportunities by 50% for third-party marketing.Led content and design teams in creating B2B and eCommerce promotions for virtual events that increased engagement by 22%.Coordinated with marketing, sales, and finance departments for projects to deliver successful third-party email marketing, paid media, and social media campaigns. Prepared insightful reports for upper management and clients.

Managed B2B CRM for improved segmentation. Deployed email marketing and marketing automation for increased lead generation. Event management, social media management and copywriting for corporate blog.

Leveraged CRM database administration to ensure accurate segmentation and targeting of a +50k contact database of healthcare providers and medical researchers. Developed and maintains a prioritized list of customer and market requirements.Implemented B2B email marketing campaigns, marketing automation, and lead generation strategies to drive customer engagement.Coordinated video production and events for seamless execution and brand representation. Managed trade shows and projects for creative marketing teams, contributing to successful campaign execution.

Counter manager and beauty consultant, developing a diverse clientele base. Extensive product knowledge and monthly event coordination. Trended a 2-3% increase in annual counter sales at cosmetic line Laura Mercier.