Harnoor Gill, Csm®, Cspo®, Sa® Email & Phone Number

As a project manager and quality engineer with a degree in computer science, I am passionate about leading projects and teams that deliver high-quality products and services. I have over four years of experience in IT project management and quality engineering at Cypress Solutions, a leading provider of wireless solutions for industrial and commercial applications.At Cypress, I progressed from a network specialist to a product quality technician, and finally to a support and QA manager, overseeing the testing and troubleshooting of firmware and applications, and ensuring compliance with industry standards and customer requirements. I also led and coached a team of technical support and QA engineers, fostering a culture of collaboration, learning, and continuous improvement. Some of my notable achievements include reducing the defect rate by 40%, increasing the customer satisfaction score by 15%, and implementing Agile methodologies and CRM systems to streamline workflows and enhance communication.I am always eager to learn new skills and expand my knowledge through professional certifications and courses. I have obtained multiple certifications from LinkedIn, such as Productive Leadership, Leading and Working in Teams, and Speaking Up at Work. I am also pursuing PMP and PMI-ACP certifications to further advance my project management expertise and career.My core values as a project manager and quality engineer are empathy, integrity, and purpose. I believe that effective project management is not only about technical skills and methodologies, but also about connecting with others, maintaining ethical principles, and leading with a shared vision. I am excited to join a community of project management professionals, where I can share my experiences, learn from diverse perspectives, and contribute to meaningful projects.

Listed skills include Web Development, Javascript, Html, Css, and 26 others.

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  British Columbia Institute Of Technology

  Computer Science