Hao Pham

Hao Pham Email and Phone Number

Guest Services Agent @ voco™ | Ma Belle Danang by IHG
Da Nang, VN
Hao Pham's Location
Da Nang City, Vietnam, Viet Nam
About Hao Pham

Hao Pham is a Guest Services Agent at voco™ | Ma Belle Danang by IHG. They is proficient in English and Vietnamese.

Hao Pham's Current Company Details
voco™ | Ma Belle Danang by IHG

Voco™ | Ma Belle Danang By Ihg

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Guest Services Agent
Da Nang, VN
Employees:
25
Hao Pham Work Experience Details
  • Voco™ | Ma Belle Danang By Ihg
    Guest Services Agent
    Voco™ | Ma Belle Danang By Ihg
    Da Nang, Vn
  • Voco Ma Belle Danang - An Ihg Hotel
    Bellperson
    Voco Ma Belle Danang - An Ihg Hotel May 2024 - Present
    Da Nang City, Vietnam
  • Voco Ma Belle Danang - An Ihg Hotel
    Front Office Trainee
    Voco Ma Belle Danang - An Ihg Hotel Jan 2024 - May 2024
    Da Nang City, Vietnam
    As a dedicated trainee at the Front Office Department, I take pride in providing top service to ensure an unforgettable experience for our valued guests. With just 4 months in the hotel, I have developed a keen ability to anticipate guests' needs and on the way to go above and beyond to exceed their expectations.Key Responsibilities:• Greet guests warmly upon arrival and assist with luggage handling, assist the staff to have a smooth and comfortable check-in process for the guest.• Escort guests to their rooms while familiarizing them with hotel amenities and room features• Collaborate closely with front desk staff and other hotel departments to ensure good communication and efficient service delivery• Maintain a thorough knowledge of hotel facilities, local attractions, and transportation options to provide accurate information and recommendations to guests• Shadow experienced front office staff to learn daily operations, including check-in and check-out procedures, reservation management, and guest communication• Participate in training sessions and workshops to enhance my understanding of hotel policies, procedures, and industry best practicesI am eager to apply my strong communication skills, enthusiasm for learning, and dedication to providing excellent customer service in a dynamic hospitality environment. Through this trainee opportunity, I aim to gain valuable hands-on experience and lay the foundation for a successful career in hotel front office operations.
  • Fvg Travel
    Housekeeping Intern
    Fvg Travel Jul 2023 - Aug 2023
    Da Nang City, Vietnam
  • Paris Deli Danang Beach Hotel
    Food And Beverage Intern
    Paris Deli Danang Beach Hotel May 2023 - Jul 2023
    Da Nang City, Vietnam
  • Risemount Premier Resort Danang
    Front Office Intern
    Risemount Premier Resort Danang Jun 2022 - Aug 2022
    Da Nang City, Vietnam

Hao Pham Education Details

Frequently Asked Questions about Hao Pham

What company does Hao Pham work for?

Hao Pham works for Voco™ | Ma Belle Danang By Ihg

What is Hao Pham's role at the current company?

Hao Pham's current role is Guest Services Agent.

What schools did Hao Pham attend?

Hao Pham attended University Of Economics - The University Of Danang.

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