Harold Chen Email & Phone Number

Mississauga, Ontario, Canada

Philippines

• Responsible for planning and managing the inventory of our textile products through ensuring sufficient inventory levels are kept in meeting customer demand.• Coordinated with suppliers to guarantee the accuracy and quality of delivery of product to the stores. Resolves any foreseen issues with on-time delivery.• Managed the store employees through right delegation of tasks to maximize productivity and sales and processed their payroll. • Contributed to the store layout in terms of product placement to allow for strategic selling.

Manila, National Capital Region, Philippines

• Collaborated with the client’s Business and necessary Stakeholders in order to document, analyze and provide recommendations to meet Business Systems Requirements which included establishing project risks, timelines and deliverables.• Collected, analyzed, and interpreted data to identify operational inefficiencies and issues within the project’s scope to formulate solutions to the client’s needs, with respect to their specifications and limitations.• Conducted Privacy Impact Assessments on one of the leading banking institutions in technology as well as other organizations; and led the team to coordinate with the client in complying with the national data privacy law and improve the security of their data subjects’ personal information on all their products and services.• Led the system redesign project on a Warehouse Management System (WMS); conducted the data gathering and coordination between client and developer to ensure an effective design was implemented which resulted to the maximization of resources of their inbound and outbound operations.• Worked on Enterprise Resources Planning (ERP) system selection and implementation; ensured that the selected solution was aligned with the needs of the client and that all required functions of their various departments were included in the project’s scope.

Manila, National Capital Region, Philippines

• Assisted in the department’s transition to a new system through creation of data flow diagrams, user manuals, etc. • Maintained and provided quality assurance on the project’s reference data inventory files that contained vital information to be used in the new system

Graduate Certificate, Supply Chain Management

Bachelor'S Degree, Management Information Systems