Outreach business for certain zip code for LED upgrades that PG&E pay for with 1 year parts and labor warranty.

Operational Support• Support supervisory staff in maintaining organizational focus, and the use of best business practices.• Promote and maintain an environment of internal and external exceptional customer service. • Develop the operations for the social enterprise focusing on good financial practices, customer satisfaction, best business practices and employee growth and development.• Build and develop relationships with customers, strategic alliances, industry contacts, and service providers to forward PSC mission statement. • Represent the organization to the public and foster a good image to clients, supporters, and the general public. • Utilizes business experience to help improve communities and to support the individual’s ability to become financially independence.• Build contact network and leverage from that network for the benefit of the PSC mission statement.Staff Management and Development • Create a work environment that fosters teamwork, personal growth, confidence, and success. • Supervises, mentors, and develops team. • Hire, train, develop and staff effectively and within budget.• Ensure employees are adhering to company policy and administering practices in a supportive and equitable manner.• Consult with Human Resources and VP of Programs• Ensure there is a strong structure in place that motivates and supports staff in line with the PSC mission statement.Financial Management• Under general direction, manages budget and controls expenses, effectively.• Utilize planning skills to create a well thought out strategic plan, set reachable goals within the plan, and achieve results against the measurable goals. • Develop and monitor financial reports for review and control of operating costs.• Manages supervisors and their direct reports to ensure the operations runs in a timely and cost-effective manner.• Monitors cost to minimize labor overruns, make recommendations and implements solutions as directed.

January 2006 to Present The Unity Council General Manager, Social Enterprise Oakland, CA• Supervised a team of 50+ team members (from crew supervisor, assistant crew supervisor, public area maintenance crews apartment turnover crews & janitorial staff) to ensure that all contracts are properly and adequately maintained and staffed at all times.• Seek new contracts to increase the employment opportunities for individuals with multiple- barriers to employment •Oversee an agency budget of $1.5 million• Hire, counsel, and discipline staff personnel as needed.• Work with various in-house departments and city agencies to ensure a smooth flow of service coordination.• Create employment opportunities for persons with multiple barriers to employment

• Supervise a team of 60+ team members (from building managers, assistant building managers, desk clerks, to the janitorial staff) to ensure that all residential facilities are properly and adequately maintained (up to code) and staffed at all times.• Oversee five properties totaling 310+units for formerly homeless individuals and families and assist Property Management Director with all tenant and property management activities.• Hire, counsel, and discipline staff personnel as needed.• Work with various in-house departments and city agencies to ensure a smooth flow of service coordination.• Operated site and capital budget development with regulatory reporting• Collaborated with community based partners. • Interview prospective residents and to ensure that all leases are accurate and consistent with city guidelines.

Install energy savings measures to comply with the P G& E Energy Partners Program for low -income customers.Assisted in Energy Education for Low-Income customers.

Oversight of the day to day operations of a 148 unit family complex which included supervision of office and maintenance staff.Maintained and improved the curb appeal and value of the property.Work with various in-house departments and city agencies to ensure smooth flow of service coordination.Operated site and capital budget development and regulatory reporting.Collaborated with community based partners.Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines.Diligently worked with other service providers and community partners to ensure quality services and opportunities for residents.

Oversight of the day to day operations of a 324 unit family complex which included supervision of office and maintenance staff.Maintained and improved the curb appeal and value of the property.Maintained a superior level of resident and employee satisfaction that the property was soundly managed to protect the owner's investment.Complied with any rent/income restricted regulatory agreements assigned and recorded to the property.Oversight and assisted with the planning and implementation of a recreation program designed to enrich the quality of life of the residents.Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines.Diligently worked with other service providers and community partners to ensure quality services and opportunities for resident.

Oversight of the day to day operations of a 51 unit SRO hotel which included supervision of office and maintenance staff.Maintained and improved the curb appeal and value of the property.Maintained a superior level of resident and employee satisfaction that the property was soundly managed to protect the owner's investment.Complied with any rent/income restricted regulatory agreements assigned and recorded to the property.Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines.Diligently worked with other service providers and community partners to ensure quality services and opportunities for resident.

Oversight of 11 sites and supervised the day to day operations on 51 on- site staff in 2 geographic regions for Resources for Community Development.Maintained and improved the curb appeal and value of the property.Maintained a superior level of resident and employee satisfaction that the property was soundly managed to protect the owner's investment. Complied with any rent/income restricted regulatory agreements assigned and recorded to the property.Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines.Diligently worked with other service providers and community partners to ensure quality services and opportunities for resident.

Oversight of the day to day operations of a 74 unit SRO which included supervision of office and maintenance staff. Maintained and improved the curb appeal and value of the property. Maintained a superior level of resident and employee satisfaction that the property was soundly managed to protect the owner's investment. Complied with any rent/income restricted regulatory agreements assigned and recorded to the property.Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines. Diligently worked with other service providers and community partners to ensure quality services and opportunities for resident.

Oversight of the day to day operations of a 203 unit SRO which included supervision of office and maintenance staff.Maintained and improved the physical appearance and value of the property. Maintained a superior level of resident and employee satisfaction that the property was soundly managed to protect the owner's investment. Oversight of tenant selection criteria through move-in to ensure that all leases are accurate and consistent with city guidelines. Diligently worked with other service providers and community partners to ensure quality services and opportunities for resident.