Duties include:Gain and maintain security clearance, first point of contact for SSA helpdesk, triage and update tickets. Troubleshoot single sign on applications as well as encryption applications. Basic desktop troubleshooting as well. Reset passwords for encryption and user profiles

Duties Include: I have experience in troubleshooting Sharepoint from a Tier 1 Helpdesk prospective. I was responsible for 2 Lunch and Learns a year and have given three in a professional environment. As an example, I gave a training Lunch and Learn presentation on Microsoft Office 2013, which revolved around the majority of the MS Office Suite. I am also very skilled in updating issues in a ticketing system, as well as making weekly meetings. Covering five hours of helpdesk time a day, providing support spanning the U.S.A and other countries as well. Triaging tickets, resolving or escalating in Zendesk ticketing systems. Troubleshooting Outlook inbound and outbound in an on-premises Exchange/Office 365 hybrid environment. Office applications and Skype for Business in an on-premises Exchange/Office 365 hybrid environment. Administrating and creating user accounts in Active Directory and Exchange servers, Outlook accounts, shared calendars, shared email Outlook accounts, and troubleshooting in an on-premises/Office 365 hybrid environment. Troubleshooting intranet applications, Vision, SharePoint in Internet Explorer. Administration in PMWeb. On Call rotation for 24 hour service. Installations of AutoCAD, REVIT, Bluebeam, and minor troubleshooting of these applications. Troubleshooting office and job site outages remotely and on premises. Windows 7, Windows 10 imaging, installation, and troubleshooting on laptops and Microsoft Surfaces and Surface books. Troubleshooting VIOP phones (Avaya) using PBX interface to set up desk phones and extensions. All manner of cell phone issues, Lync/Skype for business. Work from home in an effective manner. Troubleshooting network and local printers, on site and remote locations. VPN

Duties Included: Daily MDF\IDF visual inspections-Count, document, and maintain inventory of assets- Installed switches and UPS’s. Built campaigns production floors-Helpdesk support for multiple campaigns in multiple sites. Troubleshoot applications such as Microsoft Office 2007 and 2010, Avaya phones and applications, CMS, RTA, Verint Troubleshoot Citrix applications on or end.Troubleshoot computer hardware issues laptops and desktops. Troubleshoot basic physical network issues-Punch down and replace faulty ports-Make RJ45 cables-Create users accounts and make sure they are in the correct groups and GPOs. Configure profiles. Very Experienced with Active Directory. Altiris, Remedy ticketing systems. Provide face to face support for 1200 to1400 users per site (call center). HIPAA compliant.

I work with a team of IT professionals to help keep the Infrastructure running properly. I manage users,groups, and computers using active directory. I image computers with the proper applications needed for the agents to work in a productive manner. I help with help desk/desktop support on site as well as remotely. I trouble shoot problems in order to keep agents working at full capacity. I help set up site infrastructure.

Tudor new students. Office help

Snow Plowing-Road Sanding-Truck Leaf Blowers-Fork Lift- Skid Steer-/Rider Lawn Mowers-Lawnmower Maintenance-Oil Changes-Plugs-Tires/ Minor Lawn Mower RepairTitle: Maintenance Duties Include: Grass Maintenance-Planting of Trees-Garden Maintenance-Shoveling Snow-Weed Whacking- Fence Building- Maintaining Athletic Fields-Moving Furniture-Leaf Cleanup-Developing of Plant Beds-Maintenance of Beds-Set Up and Break Down of Events

Maintaining and Movement of Equipment and Construction Materials to and from Construction Sites Assisting in construction projects as required Working with Electric and Hand tools Transportation to and from Job Sites

Opening and closing procedures for Store Location Making Daily Bank Deposits Reconciling Sales and monies for each register Maintaining Keys to store Location Customer Service with emphasis on Sales Product Knowledge of Store Merchandise Handling Cash Electronic Debits Managing employees Assist in Training of New Sales Associates Maintaining Physical Appearance of Store Location Assisting in Organization and Marketing of new Store Locations Maintaining Stock and responsibility for all Shipping and Receiving Handling Security and Human Resource Issues with Confidentiality

Loading and unloading of trucks for delivery Maintaining integrity of delivery schedules

Landscaping of Company Grounds Using electric and hand tools Using Forklift to move Cylinder trucks Cleaning and Maintaining of trucks and garage

Customer Service with Emphasis on Sales Handling Cash and Electronic Debits Maintaining appropriate Stock for Stock Room Assembling Store Displays Custom Coloring of Shoes for Customers

Assisting in team project of building Nature Trails and Boardwalks for Fire Island Recreation Areas Using Hand and electric tools for job Completion Certified for Operation of Kushman Carts Waste Disposal from Area Beaches Repairing maintenance facilities Operation FINS boats to and from work locations