Harold Ritter (Cspo, Csm) Email & Phone Number

• Coordinated, managed, proactively coached, and evaluated team performance for the scope, schedule, and budget for assigned projects. Reviewed project methods and maximized velocity.
• Communicated extensively communication to stakeholders to release plans, understanding business expectations and ensuring stakeholder satisfaction.
• Designed and implemented system for industrial warranty division, saving company $1M euros.
• Organized daily standup to track project process and performance, consequently increasing team velocity 30%.

• Developed test plans, tested and deployed bug fixes, and executed test cases / content changes using appropriate testing tools and following standards established by management. Ensured all fixes and content changes.
• Investigated and provided professional contributions to management, enabling successful product development and deployment.
• Analyzed and documented test results, utilizing SQL to obtain data for testing and verifying database updates

Provided pre-sales engineering support to assist in their network design requirementsServed as a point of contact for resolution of network implementationsProvided support to both external and internal customers, partners and prospective customers Worked with network management vendors to ensure all network maintenance is routinely completedTesting of.

Supervised a Network Management team Network utilization and capacity analysis Administered remote Windows deployment and migration including Ghost Imaging over the networkCreated and documented corporate security policies Windows Active Directory configuration, troubleshooting and administration.Disaster recovery and business continuity strategy,and.

Managed day-to-day operation of computer networks including hardware/software support, training, and special projects; plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems; assisted in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and.

Mba, Business

Masters (Mit), Information Technology