Sr. Manager, B2B Operations
CurrentPortfolio: Microsoft Vendor Digital Sales Experienced in setting up and heading B2B sales operations.• Manage B2B sales program and performance throughout the program life cycle.• Plan program operations governance, production objective, manager KPI targets & front liners KPI targets• Manage program budget, forecast, and P&L related.• Manage risks, issues and taking corrective measurements.• Manage main program documentations such as SOW, renewal and performance documentation.• Responsible for stakeholder communications - Planning, Business reviews and escalations.• Partner with cross functional team to meet program objectives - HR, Finance, Recruitement, IT & Facility.• Worked accross APAC, EMEA and NALA region on multiple B2B accounts operations.• B2B Account experience: Cisco, Microsoft, Sage & GE Healthcare