Harold Brown

Harold Brown Email and Phone Number

Sr Manager, IT Applications @ Diebold Nixdorf
Saint Johns, FL, US
Harold Brown's Location
Saint Johns, Florida, United States, United States
Harold Brown's Contact Details
About Harold Brown

Harold has held various positions of leadership in Global IT with a primary focus on CRM, and broad experience in Global IT Management, IT Project Management, Offshore/Outsourcing Management, business transformation, all aspects of data migration, conversion and Service Oriented Architecture. His skills have taken him to Europe, Brazil, India and South Africa, leading the implementation of Enterprise Applications systems, and project managing the conversion of data from sources including company acquisitions, mainframes, spreadsheets, ERP systems and Enterprise Applications.Strengths include Global IT management, project management, team leadership, excellent relationships with internal customers, humanizing IT making it business friendly, understanding of business processes, working in cross-functional matrix teams, not intimidated by time, distance or cultural challenges, relationship team building and a high degree of project success rate.- Global IT Manager- Global Data Conversions- Project Management- Middleware Tools- Enterprise Applications Implementation (Oracle, Baan)- Relationship Building- Lean Six Sigma Green Belt- CRM Service Focused- Participative leadership

Harold Brown's Current Company Details
Diebold Nixdorf

Diebold Nixdorf

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Sr Manager, IT Applications
Saint Johns, FL, US
Harold Brown Work Experience Details
  • Diebold Nixdorf
    Sr Manager, It Applications
    Diebold Nixdorf
    Saint Johns, Fl, Us
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  • Diebold Nixdorf
    Sr Manager, It Applications
    Diebold Nixdorf Jul 2013 - Present
    North Canton, Ohio
    Oversee and direct new software application implementations, enhancements and upgrades for Oracle CRM Sales Applications, SalesForce.com, BigMachines, SharePoint, HP Service Manager, and all system Integrations using Oracle SOA Suite, webMethods, EDI, and Safe Central. Teams located in North Canton and Hyderabad, India.Projects include a global roll-out of SFDC Sales Pipeline, modernized integration with key customer using SOA middleware solution, over-site of 20+ integrations for CRM modernization project utilizing Oracle R12 and Siebel.
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  • Diebold
    Manager, It Applications
    Diebold Aug 2012 - Present
    North Canton, Ohio
    Oversee and direct new software application implementations, enhancements and upgrades for CRM Applications, and SOA Middleware integrations.Provided Master Data Management Team software solution for bulk loading customer data.
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  • Diebold
    Middleware Solutions
    Diebold Nov 2011 - Jul 2012
    North Canton, Ohio
    Leading a conversion and integration solution for a North America implementation of SalesForce.com.
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  • Diebold
    It Enterprise Applications Architect Project Manager & Data Conversion Manager
    Diebold Sep 2008 - Oct 2011
    North Canton, Ohio
    Responsible for the selection, implementation and adoption of middleware tools. Project Manager for middleware tool upgrades. IT Manager of Global IT data transformation/conversion and cut-over planning. Reviewing service system change requests for architecture and system retirement impacts.• Achieved best data conversion in history of Diebold loading 1.5 million error-free records. Led a team of 6 developers and 1 analyst located on 4 continents for this 12.1 million dollar project.
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  • Diebold
    Architecture Manager, Global It
    Diebold Jun 2006 - Aug 2008
    North Canton, Ohio
    Researched and recommended middleware options. Review and recommend methodologies for improved Helpdesk experience. Reviewing service system change requests for architecture and system retirement impacts. Re-establish business relationships after the end of an outsourcing engagement.• Saved $.5M by researching software upgrade proposal, identifying more beneficial future upgrades and presenting business impact and cost analysis documents to management.
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  • Deloitte Consulting
    It Manager Crm / Manager Data Conversions
    Deloitte Consulting Nov 2003 - May 2006
    North Canton, Ohio
    Led a team of 15 people located in the US and India for day-to-day support, and roll-out the Oracle CRM Module in EMEA, Australia and Mexico. IT Manager for the Data Conversion team of 20 people for EMEA rollout of all modules of Oracle EBS.• Jump-started stalled EMEA data conversions for roll-out of Oracle EBIS. Within one month eliminated unnecessary, demotivating weekend schedules, and within 3 months delivered first testing ready data.
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  • Deloitte Consulting
    Senior Business Analyst
    Deloitte Consulting Sep 2002 - Oct 2003
    North Canton, Ohio
    Wrote CRM business transformation requirements. Flow charting legacy system/business processes. Provide input for client invoicing monthly meeting.• Collaborated with international team documenting service transformation requirements for Oracle EBIS implementation and creating a global process.
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Harold Brown Skills

Requirements Analysis Integration Erp Project Management Oracle Enterprise Software Project Planning Business Process Improvement Management Crm Data Conversion Cross Functional Team Leadership Software Documentation Sdlc Data Transformation Data Mapping Visio Fit/gap Analysis Outsourcing Problem Solving Critical Thinking Coaching Feedback Customer Relationship Management Honesty And Integrity Cross Cultural Relationship Building Managing Global Teams Self Directed Offshore Project Management Business Analysis Software Development Life Cycle

Harold Brown Education Details

Frequently Asked Questions about Harold Brown

What company does Harold Brown work for?

Harold Brown works for Diebold Nixdorf

What is Harold Brown's role at the current company?

Harold Brown's current role is Sr Manager, IT Applications.

What is Harold Brown's email address?

Harold Brown's email address is ha****@****ail.com

What is Harold Brown's direct phone number?

Harold Brown's direct phone number is +133082*****

What schools did Harold Brown attend?

Harold Brown attended The University Of Akron, The University Of Akron.

What are some of Harold Brown's interests?

Harold Brown has interest in Services Sociaux.

What skills is Harold Brown known for?

Harold Brown has skills like Requirements Analysis, Integration, Erp, Project Management, Oracle, Enterprise Software, Project Planning, Business Process Improvement, Management, Crm, Data Conversion, Cross Functional Team Leadership.

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