Management of sales to automotive dealers, responsible for re-establishing Ziebart products to be offered in Southeastern Michigan automobile dealers.

Identifies client needs and provides exceptional information regarding vehicle styles, options and benefits, turning a sales experience into an educational experience. Couples careful client credit screening with establishing advisory role to customer regarding finance and lease options. Sets monthly goals and provide accurate sales forecasts.  Tasked with significant new business development, brought in 100+ new clients in first 18 months. Established major multi-state lease… Show more Identifies client needs and provides exceptional information regarding vehicle styles, options and benefits, turning a sales experience into an educational experience. Couples careful client credit screening with establishing advisory role to customer regarding finance and lease options. Sets monthly goals and provide accurate sales forecasts.  Tasked with significant new business development, brought in 100+ new clients in first 18 months. Established major multi-state lease program achieving $1 million in new revenue. Show less

Led daily operations of dealership. Managed sales and marketing, HR, inventory management, customer finance, and customer satisfaction. Hands-on financial manager. Led customer retention through service excellence. Hired, trained, coached, and performance managed all department managers. Extensive customer contact and relationship management. Led migration of accounting systems and computer networks to facilitate interface with Ford Motor Corporation systems. Drove $30 million or more… Show more Led daily operations of dealership. Managed sales and marketing, HR, inventory management, customer finance, and customer satisfaction. Hands-on financial manager. Led customer retention through service excellence. Hired, trained, coached, and performance managed all department managers. Extensive customer contact and relationship management. Led migration of accounting systems and computer networks to facilitate interface with Ford Motor Corporation systems. Drove $30 million or more in revenue annually for 10 years as President/CEO despite depressed economic environment and loss of two car lines through no fault of the dealership. Achieved Top 100 Lincoln/Mercury dealer ranking nationally each year for 10 years. Restructured organization with 50% workforce reduction and re-assignment of responsibilities across remaining employees while maintaining morale and high level of employee engagement through frequent, candid employee communications. Maintained less than 5% annual turnover through open communications, salary incentives and extensive training and cross-training  Cultivated and maintained effective working relationships with Ford Motor Car Co., Ford Customer Service Division, Ford Motor Credit, and numerous strategic vendors. Negotiated refinance resulting in $3.5 million of new capital. Successfully opened a maintenance and light repair facility, expanding service offerings; sold at a profit. Saved $60 thousand yearly by negotiating new data processing contract. Negotiated $500 thousand tax savings in settlement with State of Michigan. Developed user-friendly program to calculate payment due on finance reserve and interest due on financed vehicles resulting in reduced manpower requirement and quickly alerting company of Ford Credit errors. Show less