Harold Larson Email & Phone Number

Bloomington/Normal, Illinois Area

- Works with a diverse client base to assist with writing projects ranging from advertisements, original web content, to filling business and technical writing needs. - Strong attention to detail, efficient, and accurate - Customer driven: - personalized attention to each client- extensive research into the target audience -anticipates possible audience.

Bloomington/Normal, Illinois Area

- Assist both customers and agents on Mutual Funds and Fixed Annuities- Provide in depth discussions regarding product knowledge and providing resources- Resolve issues for clients in ways that are efficient, and provides the client with multiple options - Customer focused interactions: anticipates needs and provides specific options that leave them with a.

Bloomington/Normal, Illinois Area

Within five months I was promoted to the role of a customer service representative within the Mutual Funds Response Center (MFRC). Prior to taking on this role I had to be eligible for sponsorship to take the FINRA series 6 exam. I qualified for sponsorship and passed the exam on the first attempt. As a customer service representative I assisted customers.

Bloomington/Normal, Illinois Area

I started with Randstad working as an external employee for the State Farm Mutual Funds Response Center acting as a resource for agents and their staff members regarding mutual funds and fixed annuities. I adapted each interaction to the caller and their needs at the time and utilized my product knowledge and resources to provide a positive experience to.

El Paso, IL

-Over four years of experience in a retail environment assisting customers with checkout and product location. -resolve customer complaints and handle product returns/replacement-handle end of night duties including facing, end of date reports, drawer balancing and store closing. -stock shelves and rotate products.