I am a qualified and professional customer service representative withseven years of experience in building rapport with clients,understanding corporate values, strong creative and analytical skills.Team player with an eye for detail.E X P E R I E N C EALLIED GLOBALstartup of my experience2015-2018provide beneficial advice and support to customersBuilt the logic for a streamlined ad-serving platform that scaledranked top agent multiple times for achieving extraordinary resultsand constantly performing great workCONVERGYS/CONCENTRIXAcquire full knowledge2018 - 2020performed various management duties as a Comcast agentworked with multiple office programs and build rapport of statusof the company to supervisors and managersfull development of my skills as a customer service agentAMAZONReally Great Company2020-2022best company i ever worked for, providing me with all the tools tohandle customers and service the best experience for themtop 1# agent multiple times for my incredible customer knowledgeand handlingPARTNER HERONew learning experience2022-2023Introduction to full emails (used these tools before but first time i fully work on emails)office tools knowledge expanded great experience overall i was just temporary.S K I L L Scustomer servicecustomer engagementproblem solving/analysisteam collaborationbilingualComputer LiteracyProject Management ToolsStrong CommunicationIf you got until the end i appreciate the time you take checking my profile, every task or service i provide i tried to do it with excellency if you give me the opportunity i would do the best to help the company grow in this world