Developed and implemented a comprehensive Quality and Safety Management System and sstablished centralized technical publications department that standardized all company policy / procedure to realize efficiency gains. Administer Quality Management System for AOC & AMO to include auditing and monitoring of internal departments, third-party service providers and product suppliers to demonstrate regulatory compliance and foster continuous improvement, as well as document and records management Administer Safety Management System for AOC & AMO to include company risk profile, performance indicators, hazard reporting, mandatory occurrence / defect reporting, accident / incident investigations, flight data analysis, risk assessments, root cause analysis, change management, emergency response planning / testing and occupational health & safety compliance.Support administration of Aviation Security Program in compliance with National Aviation Security Program (NCASP) Develop, deliver and monitor in-house initial and continuation training programs.Administer company authorizations for Maintenance personnel.Represent the company in dealings with State Secretariat of Civil Aviation (SSCA). Managerial duties including budgeting, staffing, performance reviews, scheduling, career development strategies, plans for advancement and cross training.Achieved in first 2 years:o 56% Reduction of internal findings of regulatory non-complianceo 46% Reduction of internal observations of industry standard / best practices conflictso 96% Reduction in finding extensionso 44% Reduction in aviation authority findings of non-compliance o 67% Reduction in Safety Performance Indicator (SPI) trigger eventso 38% Increase in safety hazard reports submitted in first yearo 69% Reduction in time for implementation of mitigating actionso 54% Reduction in Flight Data Monitoring eventso 47% Reduction in occurrences

Led organization efforts for Quality& Safety Management System implementation, company policy / procedure standardization, initial Part 145 certification from FAA as well as IS-BAO & IS-BAH accreditation and EASA TCO certification.Administered Quality Management System for AOC, MRO, and FBO to include auditing and monitoring of internal departments, third-party service providers and product suppliers to demonstrate regulatory compliance and foster continuous improvement.Administered Safety Management System for AOC, MRO and FBO to include hazard reporting, mandatory occurrence / defect reporting, accident / incident investigations, flight data analysis, risk assessments, root cause analysis, change management, emergency response planning / testing and occupational health & safety compliance. Developed, delivered and monitored in-house initial and continuation training programs. Administered company authorizations for Maintenance personnel.Represented the company in dealings with National Aviation Authorities of Thailand, Europe, USA, & Singapore. Led special projects such as aircraft acquisitions, expansion of company capabilities and managed compliance for privately operated FAA registered aircraft under company management.Managerial duties including budgeting, hiring / firing, performance reviews, scheduling, career development strategies, plans for advancement and cross training.Achieved in first 3 years:o 86% Reduction of internal findings of regulatory non-complianceo 58% Reduction of internal observations of industry standard / best practices conflictso 53% Reduction in time for implementation of corrective / preventative actionso 73% Reduction in aviation authority findings of non-compliance o 94% Reduction in Safety Performance Indicator (SPI) trigger eventso 109% Increase in safety hazard reports submitted in first yearo 43% Reduction in time for implementation of mitigating actionso 13% Reduction in occurrences

Led efforts for SMS implementation, company policy / procedure standardization, initial Part 145 certifications from Qatar, EASA, UAE, Aruba, Bermuda, Cayman Islands, Bahrain and Pakistan as well as operational certifications such as IS-BAO Stage 2, ARGUS Platinum Rating, Bermuda Article 85 Approval and FAA Part 129 Approval. Also served as Acting CEO during company re-structuring in Q4 of 2011.Administered Quality Management System for AOC, CAMO, AMO and FBO to include auditing and monitoring of internal departments, third-party service providers and product suppliers to demonstrate regulatory compliance and foster continuous improvement. Administered Safety Management System for AOC, CAMO, AMO and FBO to include hazard reporting, mandatory occurrence / defect reporting, accident / incident investigations, risk assessments, root cause analysis, change management and emergency response planning. Developed, delivered and monitored in-house training programs. Administered company authorizations for Maintenance, Airworthiness and Operations personnel.Represented the company in dealings with National Aviation Authorities of Qatar, Europe, USA, Aruba, Bermuda, Cayman Islands, Isle of Man, UAE, Bahrain, Pakistan, etc. Developed and recommended efficient policy / procedure solutions for Operations, Maintenance, Airworthiness, Quality, Safety and Security.Led special projects such as aircraft exports / imports, technical acceptances, deliveries / re-deliveries and expansion of company capabilities.Managerial duties including budgeting, hiring / firing, performance reviews, scheduling, career development strategies, plans for advancement / promotion opportunities and cross training.

Aircraft Project Management: • Acceptance & Delivery, Export & Import• Condition Surveys / Pre-purchase Inspections• Production / Completion Oversight• Modification / Maintenance ManagementAOC / AMO / CAMO / ACS Initiatives:• Plan & manage establishment of UAE Air Operator Certification• Develop Operations, Maintenance & Quality Procedures• Develop Safety Management Systems & Security Programs• Develop comprehensive integrated Emergency Response Plans• Perform Independent Auditing & Technical Analysis Feasibility Studies / Analysis, Business Plans & Operational Budgets

Planed, developed & recommend Operations, Maintenance, Quality, Safety & Security policy & procedure that ensured & demonstrated regulatory compliance and fostered continuous improvement.Represented the company in dealings with the UAE General Civil Aviation Authority.Developed capitol/expense budgets & personnel resource projections to match regulatory requirements with growth requirements.Managed new aircraft acceptance & registration processes to ensure regulatory compliance. Coordinated resources from all departments to ensure preparedness for new fleet types.Oversaw Quality Management System, including auditing & monitoring of internal departments, substantial maintenance providers & other vendors to ensure regulatory compliance. Oversaw Safety Management System, including hazard reports, mandatory occurrence reports, accident / incident investiagtions, risk assessment, root cause analysis, FOQA programs and Emergency Response planning.

Managed and oversaw addition of 2 new fleet types to the airlines operating certificate (30 Embraer ERJ 145 aircraft & 12 DeHavilland DHC-8-102 aircraft). Planning for all phases of the acquisition & bridging including top level aircraft configuration requirements, bridging maintenance, records reviews, materials support, technical data, maintenance program requirements & FAA review. Worked within the import and export regulations of the FAA, Transport Canada, EASA & other various civil aviation authorities. Managed & oversaw audits for new fuel vendors, substantial maintenance providers, contract & on-call maintenance vendors as well as component repair & overhaul vendors. Interacted daily with the airline’s designated FAA inspectors concerning compliance issues, revisions to operations specifications (IOPSS), revisions to company procedures & maintenance programs & new regulatory guidance.Developed general maintenance procedures & customized aircraft specific maintenance programs.

Managed staff of 50 spread across the US. Ensured all maintenance, quality & staores functione were accomplished per company procedures, manufacturer instructions & applicable regulations. Monitored Quality Assurance training currency & type requirements of all Quality and Maintenance staff. Maintained adequate staffing levels & overtime controls. Maintained continuity of enforcement of procedures.Reviewed quarterly departmental self audits & responded to both FAA & codeshare audit findings.Oversaw technical acceptance and delivery of over 50 new Bombardier CRJ 700s / 900s and Embraer ERJ145s as well as many used Bombradier CRJ 200 aircraft. Trained the aircraft acceptance team and coordinated efforts of all departments for acquired aircraft.Revised, drafted and reviewed new GPM procedures. Drafted and administered tests for new GPM revisions.Monitored and audited maintenance tracking program for accuracy to ensure continued airworthiness.Met with staff monthly to keep them informed as well as gather feedback on procedure effectiveness.

Scheduled and coordinated maintenance operations of 21 cargo aircraft operating under FAR part 135. Phoenix aircraft fleet consisted of 6 Fairchild Metros, 1 Beech 1900, 4 Beech 99s, 4 Piper Chieftains, 2 Piper Navajos and 4 Piper Lances. Phoenix maintenance staff consisted of 11 licensed Aircraft Maintenance Technicians. Supervised and/or performed line maintenance, letter checks, FAR 91.411 & 91.413 static and transponder certs, NAV/COMM systems checks, prop balances, borescope inspections, ultra sonic inspections, sheet metal repairs and minor avionics work.Maintained all manuals, auditied maintenance records and tracked daily status of all aircraft..