Business Operations Analyst
Current
San Francisco, California, United States
- Managed the SaaS platforms for insurance claim management supporting a team of 110 users in 3 countries, constantly looking for solutions that optimize resources
- Led an internal technical team and external vendors to maintain and troubleshoot software
- Used XML coding to improve the claim management experience and to ensure data integrity
- Created inter-company software applications to automate the Turo-Vendor workflow
- Managed the system accesses to minimize the risk of data loss
- Worked with multiple departments to launch, improve and maintain software