Haroon Raees Email & Phone Number

Riyadh

As a Customer Success Specialist (CSS), I am customer obsessed and by using industry knowledge and business skills, I strive to proactively understand customer needs, technology barriers, and business challenges. I consult and strategize with business owners and decision-makers to align architectural and vertical expertise to drive commitments that enhance customer value and business-outcome. As CSS, my mission is to help my customers move to the next phase of the technology experience lifecycle and to enahnce the utilization of Cisco’s products by maintaining an end-to-end lens. I partner closely with Accounts Teams, Sales Specialists, Delivery Teams, Certified Partners, Business Development teams, etc. to provide the best-possible experience for the customer via the delivery of knowledge and advisory sessions with a goal to advance customers through critical steps in the technology adoption process.

Riyadh, Saudia Arabia

Offered advisory, consultation and architectural guidance to internal and external customers around enhancing user experience while integrating with latest Collaboration, UC and IoT technologies.

Riyadh, Saudi Arabia

Provided technology consultation and advisory services to the real estate developers of Saudi Arabia, UAE and Pakistan and focused in promoting the vision of Smart Connected Real Estate and Physical Security. Additionally provided design and implementation services for the Unified Communications, Collaboration and Telepresence solutions for the Enterprise and SP customers.

Walnut Creek, Ca, Usa

Lead a team of professionals to conceptualize and architect a range of turnkey data solutions for Verizon Wireless' CDMA (1xRTT and EVDOrev0/A) networks.

Walnut Creek, Ca, Usa

Conducted network design and implementation activities as a lead engineer, tasked with design of 1xRTT and EVDO data backbone using the nationwide ATM PNNI network, Cisco IP backbone and geographically dispersed Data Centers.

San Jose, Ca, Usa

Supported service provider Early Field Trials (EFT) for Cisco’s VoIP/VoATM products like Voice Internetworking Service Module (VISM) and Cisco MGX8850 ATM switches.

Riyadh, Saudi Arabia

Designed, planned and managed Shaheer's Internet services, IP backbone, IP routing and security policies. Played key role in diversifying Internet services among startup ISPs in the country.

Islamabad, Pakistan

Played an instrumental role in the development and implementation of Internet service infrastructure. Managed the Internet backbone comprised of the VSAT (satellite) and dial up infrastructures. Spearheaded IP address planning and allocation policies for the whole company.

Masters In Electrical Engineering, Telecommunications

Bs Electrical Engineering, Telecommunications