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Haroon Rasheed Email & Phone Number

Associate Director at Afiniti
Location: Pakistan 5 work roles 1 school
1 work email found @ufone.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Work email h****@ufone.com
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Current company
Role
Associate Director
Location
Pakistan
Company size

Who is Haroon Rasheed? Overview

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Quick answer

Haroon Rasheed is listed as Associate Director at Afiniti, a with 1403 employees, based in Pakistan. AeroLeads shows a work email signal at ufone.com and a matched LinkedIn profile for Haroon Rasheed.

Haroon Rasheed previously worked as Program Architect at Afiniti and Senior Implementation Engineer at Ufone. Haroon Rasheed holds Be Electronics, Electrical And Electronics Engineering from Ssuet.

Company email context

Email format at Afiniti

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{first}.{last}@ufone.com
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AeroLeads found 1 current-domain work email signal for Haroon Rasheed. Compare company email patterns before reaching out.

Profile bio

About Haroon Rasheed

Haroon Rasheed is a Associate Director at Afiniti. He possess expertise in ipcc, cisco call manager, voip, unified communications, cisco technologies and 24 more skills.

Listed skills include Ipcc, Cisco Call Manager, Voip, Unified Communications, and 25 others.

Current workplace

Haroon Rasheed's current company

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Afiniti
Afiniti
Associate Director
washington, district of columbia, united states
Website
Employees
1403
AeroLeads page
5 roles · 18 years

Haroon Rasheed work experience

A career timeline built from the work history available for this profile.

Associate Director

Current

Karāchi, Sindh, Pakistan

•Lead operational and technical workshops with clients to understand their business and technology needs. •Manage and oversee team of professionals, including mentoring team members, and managing conflict resolution to ensure a unified collaborative team. •Manage and provide direction to internal technical members to ensure deadlines for deployments tasks are met and project roadblocks are resolved to minimize project delays.•Establish priorities for development and deployment tasks based on business requirements.•Allocate tasks to team members and monitor progress through completion. •Oversee training of new hires and professional development of team members to ensure they possess the skills to carry-out their job functions•Lead discovery sessions with the client’s technical teams to understand the client architecture and make strategic recommendations, including coordinating with the team to obtain completed information to design solutions. •Provide strategic guidance and direction to development and deployment teams to develop a suitable Project Design that meets the clients’ needs. •Oversee the development of the design plan for Afiniti’s integration within client’s environment.•Identify all deployment tasks, assign ownership and monitor task completion by team members based on timelines established in the project plan. •Collaborate with all the production teams to ensure that all the teams are on-board before project go-live and there aren’t any missing links •Make recommendations to resolve project roadblocks and escalate significant issues to more senior management for quick resolution. •Manage interactions with development teams to review production issues, ensuring prioritization based on the impact on the project’s revenue stream and urgency.

Feb 2020 - Present

Program Architect

Karāchi, Sindh, Pakistan

Leading the global Integration of Afiniti AI solution with CISCO Telephony.Managing the product within the client's architectural design.Manage interactions with development teams to review production issues, ensuring prioritization based on the impact on the project's revenue stream and urgency.Provide strategic guidance and direction to development and deployment teams to develop a suitable Project Design that meets the clients' needs.Establish priorities for development and deployment tasks based on business requirements.Managing global team, on day to day business activities and client management which also includes Verizon, ATT, Altice USA, Telefonica Italia Brasil, etc.Creating out of the box solution to integrate and making the design able to work as fail proof.Manage and oversee team of professionals, including mentoring team members, and managing conflict resolution to ensure a unified collaborative team.Make recommendations to resolve project roadblocks and escalate significant issues to more senior management for quick resolution.Modifying the internal system to bring the best out come and making it more efficient to use.Working efficiently which leads the road map of continual Improvements.Managing the global client service level by ensuring the system integration without any issues.

Nov 2015 - Feb 2020

Senior Implementation Engineer

Karachi

• Site Installation for External Customers, operation and upgradation of cisco IPCC Enterprise based inbound, outbound and multi-media contact centers with Hosted Environment.• Focused on developing contact center solutions that are highly extendable and centered on the strategy of the business.• Experience building a broad spectrum of solutions for telecom.• Providing support to 3 sites of IPCC Enterprise and hosted environment.• Defining Routing Scenario’s, IVR Designing, VXML Scripting as well as ICM scripting with the configuration of the Web services as per the Business requirements.

2013 - Aug 2022

Senior Ucce Consultant (Uae)

Uae

• Deployment and maintenance with extensive experience in the full life cycle of Voip network solutions Understanding of the project requirements and documentation.• To Lead Operate and maintain Data/Voice Operations for different projects and to provide technical leadership and mentoring to a team of Engineers, Provide Onsite Support, solutions and analysis for system outages and service interruptions.• Project Management and coordination for existing Core equipment and Coordinating with the Business & IT Teams.• Support all aspects of an IPCC Enterprise and Express contact center and Collaboration applications.SPECIAL DEPLOYMENT PROJECTS::________________________________- Oman Arab Bank, Muscat Contact Center Enterprise Deployment- Sharjah Government, Khurfakan, UCCE Deployment: - Abu Dhabi Police, UCCE Deployment: - International Bank of Qatar Contact Center Enterprise SPECIAL CUSTOMERS AT SERVICE EDGE PROJECTS::_________________________________________________• Bahrain Telecom• Aramco• VIVA Telecom Bahrain• FlY SAMA AIRLINE• DUBAI PROPERTIES• Karnak Egypt Air • Dubai Properties• Kahrama Qatar• Credit Agricole Bank Turkey• Hilal Bank ADB • Ecco Cairo• Abu Dhabi Islamic Bank• Saudi Holland Bank• Dunia Bank• (GOSI) General Organization for Social insurance KSA• Bank Aljazeera KSA• Yapi Kredi Bank Turkey• Anadolu Sigorta Turkey• Meezah.• Credit Agricole Bank Egypt.

2009 - 2012 ~3 yrs

Sr Technical Lead (Resident Engineer Warid)

Karachi

• Site Installation, operation and upgradation of cisco IPCC based inbound, outbound and multi-media contact centers.• Focused on developing contact center solutions that are highly extendable and centered on the strategy of the business.• Experience building a broad spectrum of solutions for telecom.• Having more than 3 years of experience in IPT, IPCC Enterprise and Express• Support all aspects of an IPCC Enterprise Contact Center including ICM configuration, Scripting and ICM troubleshooting and Resolution, including assisting with TAC cases, Plan, Manage and execute IPCC upgrades also capable of supporting most aspects of Call manager administration ________________________________________________________________________________SPECIAL PROJECTS::__________________- UCCX 4.0 Auto Attendant Warid South Africa.- IPT Deployment at Warid Congo South Africa - IPCC Enterprise Warid Bangladesh Chittagong site- Callback Project at Warid Telecom Pakistan- E1 Expansion at Warid Telecom Pakistan- 15Million Expansion at Warid Telecom Pakistan__

Nov 2006 - Apr 2009
Team & coworkers

Colleagues at Afiniti

Other employees you can reach at afiniti.com. View company contacts for 1403 employees →

1 education record

Haroon Rasheed education

  • Ssuet
    Ssuet
    Electrical And Electronics Engineering
FAQ

Frequently asked questions about Haroon Rasheed

Quick answers generated from the profile data available on this page.

What company does Haroon Rasheed work for?

Haroon Rasheed works for Afiniti.

What is Haroon Rasheed's role at Afiniti?

Haroon Rasheed is listed as Associate Director at Afiniti.

What is Haroon Rasheed's email address?

AeroLeads has found 1 work email signal at @ufone.com for Haroon Rasheed at Afiniti.

Where is Haroon Rasheed based?

Haroon Rasheed is based in Pakistan while working with Afiniti.

What companies has Haroon Rasheed worked for?

Haroon Rasheed has worked for Afiniti, Ufone, Ist Networks, and Wateen Telecom.

Who are Haroon Rasheed's colleagues at Afiniti?

Haroon Rasheed's colleagues at Afiniti include Ehsun Shahid, Jennifer Taylor, Berna Namal, Muneeb Ahmad, and Sumaira Kanwal.

How can I contact Haroon Rasheed?

You can use AeroLeads to view verified contact signals for Haroon Rasheed at Afiniti, including work email, phone, and LinkedIn data when available.

What schools did Haroon Rasheed attend?

Haroon Rasheed holds Be Electronics, Electrical And Electronics Engineering from Ssuet.

What skills is Haroon Rasheed known for?

Haroon Rasheed is listed with skills including Ipcc, Cisco Call Manager, Voip, Unified Communications, Cisco Technologies, Routing, Switches, and Ccnp.

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