Hi there! I am a flexible individual with a strong career path that includes important positions at Kohinoor Textile Mill including Line Supervisor, Head of Operations, Team Leader of Lead Generation, Team Leader of Quality Inspection, and Telemarketing and Phone Sales. As a Quality Control Manager, I guarantee excellent product quality and efficient operations. As the Head of Operations, I plan and coordinate the optimization of the entire business. While I was implementing strict quality control processes as the Team Leader of Quality Inspection, I also led dynamic teams to generate remarkable outcomes in the field of lead generation. I've had experience fostering long-lasting customer connections and driving revenue development in the hectic field of phone sales and telemarketing. Working as a Line Supervisor at At Kohinoor Textile Mill, I've managed daily operations and obtained insights into manufacturing procedures. I have a strong desire to use my broad skill set to help collaborative environments achieve success and promote greatness. Together, let's explore opportunities for mutual growth and synergy!
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Quality Control SupervisorFinvolutionIslamabad, Pk
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Talent Acquisition SpecialistTalkstar Communications Dec 2023 - Sep 2024Rawalpindi, Punjab, PakistanDeveloping and implementing recruitment strategies to attract qualified candidates.Collaborating with hiring managers to understand staffing needs and develop job descriptionsUtilizing various recruitment channels, including job boards, social media, professional networks, and employee referrals.Conducting phone, video, and in-person interviews.Ensuring a positive candidate experience throughout the recruitment process. -
Assistant Hr ManagerRoyal Dynasty Communications Jun 2023 - Dec 2023Rawalpindi, Punjab, PakistanParticipate in the hiring and selection process by assisting with the screening of applications, setting up interviews, and making job offers.Organize the process of providing new personnel with the information and tools they need to succeed.Handle matters pertaining to employee relations, such as answering queries, settling disputes, and making sure labor regulations are followed.Participate in the performance management procedure, which entails creating staff development plans and conducting performance reviews.Determine the needs for training, create training curricula, and assess their efficacy.Provide support in managing pay and benefit plans while making sure that rules and corporate guidelines are followed.Ensure confidentiality and adherence to data privacy rules by keeping up-to-date HR records and data. -
Team Leader Of Lead GenerationVertexone Jul 2023 - Aug 2023Islamabad, Islāmābād, PakistanAs the Team Leader of Lead Generation, I will be a pivotal force in propelling the growth and success of our sales team. My primary role will involve the supervision and guidance of my team of lead generation specialists, overseeing their daily activities, and ensuring they consistently meet or surpass targets.. My role will also encompass the continuous evaluation and refinement of lead generation processes to enhance efficiency and efficacy.. Collaborative efforts with cross-functional teams will ensure seamless lead handoff and follow-up processes.. Additionally, I will leverage analytics tools to track and measure the effectiveness of lead generation efforts, providing regular reports and insights on key performance indicators to the Sales Additionally, I will leverage analytics tools to track and measure the effectiveness of lead generation efforts, providing regular reports and insights on key performance indicators to the Sales -
Team Leader Quality InspectionSeedcred Feb 2023 - Jun 2023Lahore, Punjab, PakistanSustain to help the all department. Ploneer and team leader of Quality of verification and customer services department of Chinese Fin-tech Company in Pakistan To conduct daily session with Team to address improvement for our staff to achieve set benchmarks. Conducting training to verification executives on a violation of SOP's. Work with SECP and NADRA guidelines Assist to Maintain 80% percent attendance on daily basis to achieved daily targets. Making work ethics and promote diversity in work place without any discrimination. Promote gender equality/ mental health in workplace environment. On a daily basis updates the team in Beijing regarding transactions/verification/software and other daily work related issue. Prepare reports for higher management Provide financial reports, data, and statistics. Provide documents to head of the department -
Team Leader Telemarketing And Phone SalesSeedcred Nov 2022 - Jan 2023Islāmābād, LahoreManaging a team of call center associates including training employees, appraising performance, rewarding and disciplining employees. addressing complaints and resolving problems, designing and producing various statistical reports to measure efficiency of associates using direct and indirect call observations,Oversee workforce forecasting and planning to insure necessary staffing levels to meet service standards.Prepare SOP's for telemarketing. Provide quick resolution to client concerns as per their account status.Coordinate with internal operational teams to minimize risks.Make a performance report on Weekly and Monthly basic and present to operational manager.
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Quality Inspection OfficerSeedcred Jan 2022 - Oct 2022Islamabad, Islāmābād, PakistanWork as a Quality inspection officer of verification and customer services department of Chinese Fin-tech Company in Pakistan. Work hard to address improvement for our staff to achieve sets. Conducting training to verification executives on a violation of SOP's. Cross checking of verification with NADRA E-VERISYS and official PTA system. Work with SECP and NADRA guidelines and share a final report with your team leader Maintain the attendance Making work ethics and promote diversity in work place without any discrimination. Provide daily work report with Beijing team. Provide documents to team leader of the department
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Telemarketing And Sales ExecutiveSeedcred Aug 2021 - Dec 2021Islāmābād, PakistanContact with customers and verify on phone calls. Ensure that the customer is giving all the correct information that he provided in phones verification. Verify customer CNIC information from NADRA and PTA in Info Review.
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Line SupervisorKohinoor Textile Mills Limited, Kohinoor Maple Leaf Group Jan 2021 - Jul 2021Rawalpindi, Punjab, PakistanMake a team motivated.Coordinator with tailor to ensure that their is no miss sewing on the clothes.Coordinator with helpers to make sure that all extra threads are removed.pick up all the pieces of clothes and give it for pressing and packing -
Sales SpecialistLevies Sa Feb 2020 - Jul 2020Islamabad, Islāmābād, PakistanMeeting with clients virtually or during sales visits.Demonstrating and presenting products.Maintaining accurate records.Reviewing sales performance.Negotiating contracts and packagesWorking towards monthly or annual targets.
Haroon Sarfraz Education Details
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Bachelor Of Science - Bs -
Usama Bin Tariq Shaheed Model School I-9/4 IslamabadComputer Science
Frequently Asked Questions about Haroon Sarfraz
What company does Haroon Sarfraz work for?
Haroon Sarfraz works for Finvolution
What is Haroon Sarfraz's role at the current company?
Haroon Sarfraz's current role is Quality Control Supervisor.
What schools did Haroon Sarfraz attend?
Haroon Sarfraz attended Allama Iqbal Open University, Allama Iqbal Open University, Usama Bin Tariq Shaheed Model School I-9/4 Islamabad.
Not the Haroon Sarfraz you were looking for?
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Haroon Sarfraz
Sr Hr Executive - Sr Recruiter - Sr Hr Generalist - Payroll Management - Sr Hr OperationsLahore -
Haroon Sarfraz
Islāmābād, Pakistan2gmail.com, info-architects.com2 +130182XXXXX
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