Mohammed Haroon Email and Phone Number
Mohammed Haroon work email
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Mohammed Haroon personal email
At Teleperformance, I lead business transformation initiatives, leveraging my proficiency in Lean methodologies and generative AI to deliver exceptional customer experiences and operational excellence. My recent role at EXL has honed my skills in Property & Casualty Insurance consulting, enabling me to offer strategic advisory that enhances our market presence and cements client relationships.I am committed to developing technology roadmaps that align with our mission to revolutionize business operations through digital transformation. With a sharp attention to detail and a strong background in automation and cloud computing, I aim to steer our team towards innovative solutions that meet the dynamic needs of the global financial services landscape.
Tp
View- Website:
- teleperformance.com
- Employees:
- 216398
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Vice President – Solutions, Client Services And TransformationTpHouston, Tx, Us
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Vice President - Business TransformationTeleperformance May 2023 - PresentParis, Île-De-France, Fr
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Senior Assistant Vice PresidentExl Jan 2021 - Apr 2023New York, Ny, UsIn my key performance, I lead strategic design of Property & Casualty Insurance consulting to advise clients on quantification of risks and loss exposures, external business strategy, economic modelling and new product development. My role permits me to supervise teams through proposals and collaterals in order to increase market presence and build lasting relationships with clients.To improve and grow the business' ability to meet established objectives, interface with senior client sponsors and stakeholders, collaborating in developing solutions and approaches. Furthermore, I develop technology roadmap focused approaches to customer service, technology reliability, budgetary adherence and operational excellence to ensure monthly performance is constantly over prescribed SLAs. -
Senior Engagement Manager - Digital Operations ConsultingCognizant 2017 - 2021Teaneck, New Jersey, UsIt was part of my job to direct Subject Matter Experts in creating Go-To-Market solution offerings and marketing collateral for multiple product lines of a global software major on clients’ emerging products for digital transformation. This led to me leading assessments and solution design exercises to deploy digital and analytics solutions and a trifecta of improved experience and efficiency for US based fortune 500 majors across insurance, retail, and consumer products. In my capacity, I controlled the strategy and delivery for client organizations looking to adopt digital solutions serving to optimize existing operations. Moreover, I led the global digital transformation implementation program to help reduce resource expenditures by 17%+ and optimize technology, which saved the company $8M+ over 5+ years. -
Engagement Manager - Insurance ConsultingCognizant 2015 - 2017Teaneck, New Jersey, UsAs the Engagement Manager, I oversaw the Risk Remediation program remediating time-sensitive open technology risks and vulnerabilities within the client organization, driving multiple projects to strengthen technology risk resilience. Subsequently, I directed multi-functional teams in managing large-scale, top-priority technology initiatives to develop a Global Risk Information Data Warehouse, which facilitates Executive/Leadership and Business level reporting of the Technology Risk landscape. In my efforts to support the IT Enablement plan toward a forward-thinking approach, I administrated a $12M+ operations budget to identify key roadblocks, mitigate risk factors, propose effective solutions, and set up governance. Moreover, I spearheaded the delivery of multiple Technology Risk Remediation projects supporting organization objectives.In support of a larger initiative, I drove the strategic assessment on the operations of a US based Fortune 500 Insurance and Investment management firm that led to optimizing operations processes, resources, revenue and SLAs
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Manager - Business TransformationCognizant 2011 - 2015Teaneck, New Jersey, UsDuring my employment, I supervised large and complex transitions for multiple insurance process clients from on-shore client locations to Cognizant's Near Shore and Offshore Delivery centers. In doing so, I delivered over 100+ FTEs to realize a $100M+ revenue to Cognizant's Insurance delivery operations over the 5 years. Furthermore, I prioritized value stream maps, process documentation, and end-to-end transition roadmaps to guide knowledge transfer and ramp/rollover production to deliver efficiencies on time, cost, and resources.
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Manager - Business Transformation & Change ManagementAviva 2009 - 2011London, GbIn my key performance, I forecasted plans supported with insights to the Executive Management team to drive annual planning activities for CEO’s office. I also spearheaded the creation of financial dashboards and delivered budget against the actual position for Aviva's offshore operations. Lastly, I established executive-level dashboards to represent monthly financial performance across business units for offshore operations and provided solutions to optimize business capacity.I began this role supervising transitions and change management activities across insurance processes from Aviva's on-shore locations to WNS's offshore operations where I delivered over 100+ FTEs supporting long-term cost optimization efforts. -
Manager - Center Head'S OfficeAviva 2008 - 2009London, GbI have served as the point of contact for the office of the Centre Head with Business Unit heads, the WNS Corporate Office, and Clients. In doing so, I optimized management routines and sales, value, and business development proposition presentations to create information packs for governance committees, business reviews, and operations governance. Moreover, I managed business critical and confidential assignments to facilitate business review meetings with functional heads and program and support operational heads
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Operations LeaderAviva 2003 - 2008London, GbIn my key performance, I evaluated vendor performance monthly to create value additions and process innovations in the client–vendor relationship. Subsequently, I developed online MI reporting tools and analysis of business MI to enhance offshore resources usability. Lastly, I formulated strategies for annual goals and set processes to achieve targets while assisting leaders and subject matter experts in establishing issue-specific performance improvement strategies.
Mohammed Haroon Skills
Mohammed Haroon Education Details
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Columbia Business SchoolDigital Strategies For Business -
Mahatma Gandhi UniversityComputer Applications
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Mahatma Gandhi UniversityComputer Applications
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Exterior Interiors Pvt LtdInterior Design
Frequently Asked Questions about Mohammed Haroon
What company does Mohammed Haroon work for?
Mohammed Haroon works for Tp
What is Mohammed Haroon's role at the current company?
Mohammed Haroon's current role is Vice President – Solutions, Client Services and Transformation.
What is Mohammed Haroon's email address?
Mohammed Haroon's email address is mo****@****ant.com
What schools did Mohammed Haroon attend?
Mohammed Haroon attended Columbia Business School, Mahatma Gandhi University, Mahatma Gandhi University, Exterior Interiors Pvt Ltd.
What skills is Mohammed Haroon known for?
Mohammed Haroon has skills like Vendor Management, Operations Management, Strategy, Program Management, Service Delivery, Bpo, Change Management, Performance Management, Business Analysis, Project Management, Outsourcing, Business Process Outsourcing.
Who are Mohammed Haroon's colleagues?
Mohammed Haroon's colleagues are El Ouazzani Anas, Charan Teja Merugu, Orhan Kayabay, Lianny Tejada, Andres Felipe Bolaños, Jordan Solitario, June Stephen.
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