Haroon Abbu Email and Phone Number
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Dr. Haroon Abbu is the Senior Vice President of Digital, Data & Analytics at Bell and Howell. An accomplished leader with over 20 years of industry experience in leading technology-enabled business transformation using digital technologies and advanced data analytics. He has successfully built analytics teams ground up; spearheaded the next-gen analytics products and service capabilities powered by IoT, machine learning, and advanced analytics to drive service efficiencies and data monetization. An executive with strong data analytics, business strategy, and team-building skills, Haroon is known for his exceptional ability to derive business value by implementing and integrating enterprise data applications and streamlining processes and tools to continually improve operational efficiencies. In addition, he has successfully implemented and managed all aspects of global sales and commercial operations including sales processes, sales enablement, performance analytics, pricing, deal desk, pre-sales engineering, ROI development, contract/order management, and sales compensation.Haroon is a certified Six Sigma Master Black Belt and a Project Management Professional. An Industrial Engineer (BS in IE + MS in Engineering Management) with an MBA, and an executive doctoral degree with a dissertation focused on managing physical-to-digital convergence and business transformation. Haroon brings together world-class research in partnership with NC State University and Germany’s RWTH Aachen University to advance thought leadership on digital leadership. He is a frequent keynote speaker and a panelist at various industry events and has published his work in business magazines and scholarly journals. In his 2021 book titled, Trust: The Winning Formula for Digital Leaders, a Practical Guide for Digital Transformation, he and his co-authors, explore differentiated actions of digitally mature companies and how their digital leaders succeed by building trust.Bell and Howell is a private equity-funded service and distribution company that sells and services industrial automation equipment. With a renewed focus on IoT-enabled remote monitoring, diagnostics, and repair, we provide state-of-the-art support to companies in Retail, Robotics, Logistics, Printing, and Mail Processing. Headquartered in Research Triangle Park, N.C., with offices around the world, Bell and Howell is the trusted partner to thousands of organizations globally.
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Senior Vice President, Digital Technology & Data AnalyticsBell And Howell Mar 2023 - PresentDurham, Nc, UsResponsible for Digital & technology, business technology, IoT, digital transformation, and Advanced Data Analytics, Data Science, AI Strategy.
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Vice President, Digital, Data, And AnalyticsBell And Howell Jan 2019 - Mar 2023Durham, Nc, UsAs Vice President, I am leading Bell and Howell's Digital and Analytics practice, CoE, and Data Services business - part of our newly created Bell and Howell Innovation Labs. I am leading a team of talented data engineers, solution architects, data analysts and data scientists to build next generation advanced analytics products that delivers significant business value to our diverse customers in retail, robotics, 3D printing, mailing & packaging. My team is also developing capabilities to enable digital transformation of our field service business through connected devices, remote monitoring & diagnostics, and field service technology to improve EBITDA and revenue per service engineer.We leverage best in class Industrial IoT platform, machine learning, cloud based data technologies, and visualization tools, we collect and transform device data into smart information that result in significant service efficiency gains and margin improvements as well as develop new revenue streams through data monetization. Through Analytics CoE, I spearhead data science, automation, IoT, and BI along with related technology stack and thought leadership to customers, internal business units, and industry.
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Vice President, Analytics, Bi, & Enterprise ApplicationsBell And Howell Oct 2017 - Dec 2018Durham, Nc, UsAs VP of Data Analytics, BI, and Enterprise Applications, I am responsible for data strategy, data analytics practice, enterprise data applications (including SAP, Salesforce.com, Field Service CRM, IoT platform) as well as all aspects of global sales operations and business processes.Lead company’s strategic pivot from hardware centric legacy model to high growth services business – through technology enablement and digital transformation Launched Industrial Internet of Things (IIoT) platform to digitally connect thousands of assets for remote monitoring, real time analytics, machine learning based preventive, predictive, and prescriptive smart information and actionEstablished data science practice and team including data scientists, data architects and product managers
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Senior Director, Analytics, Business Process Mgt & Sales OperationsBell And Howell Jul 2014 - Oct 2017Durham, Nc, UsSuccessfully built ground up - a brand new Sales Operations organization under CFO to drive business performance through business process innovation, digital transformation, and analytics-driven operational excellence programs. Responsible for supporting 800+ global sales and service associates through sales enablement programs, enterprise applications, process automation, and analyticsResponsible for all investments and functions essential to sales force effectiveness and productivity. These include planning, reporting, quota setting and management, sales process optimization, sales program implementation, and sales compensation design and administration. Implemented new Sales Development Team including hiring, training, & lead generation processes Designed & institutionalized a rigorous profitability driven deal review process for approving new customer deals, contracts, and pricing - instilling transparency & no surprise culture while ensuring financial successSuccessfully integrated business systems and processes post mergers and acquisitionsImplemented Quote to Order, Order to Close, Order to Cash processes to significantly improve sales efficiency, revenue conversion, & forecasting accuracyImproved process agility by implementing automation and sales enablement tools - Salesforce.com, Sales Playbook, Salesforce1, Salesforce CPQ, Wave Analytics, Data.com, Pardot/Engage, Xactly commission, Price Book, Qvidian Proposal automation, SAP/SFDC integration, ROI Tool, and Data visualizationDesigned and developed centralized analytics capability by connecting various disparate enterprise applications to create a holistic 360 view of the customer to derive business valueManaged all aspects of global commercial operations including sales processes, sales enablement, performance analytics, pricing, deal desk, pre-sales engineering, ROI development, contract/order management, and sales compensation.
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Director, Strategy & AnalyticsBell And Howell Apr 2012 - Jun 2014Durham, Nc, UsConducted operational assessment consulting for key customers to improve productivity and effectiveness.Performed hands-on operational and business process assessments at numerous customer sites. Analyzed inefficiencies, conducted 5S/Kaizen events, proposed and implemented improvements. Developed ROI tool and worked with each customer to quantify business savings through new process and system implementations. Rolled out ROI based pricing models Trained Sales Team on consultative solution based selling with extensive ROI modeling and analysis tools. ROI presentations and in-depth operational assessment data helped Sales close the dealImplemented an industry-wide Voice of the Customer process that drove new company strategyServed as center of excellence for customer, market, competitive, product, and business analytics
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Director, Customer & Market AnalyticsBell And Howell Nov 2009 - Mar 2012Durham, Nc, UsStrategic Business Development, Customer Operational Excellence, Market Intelligence, Business Analytics, New Product Launch, Strategic Project Management
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Adjunct FacultyNorth Carolina State University Feb 2022 - PresentRaleigh, North Carolina, UsPart-time teaching students of Poole College of Management: Jenkins MBA & Master of Management in Marketing Analytics/Business Analytics program at NCSU. Classes taught: Artificial Intelligence in Management and Digital Transformation -
Advisory Board MemberNorth Carolina State University Dec 2021 - PresentRaleigh, North Carolina, UsServing in the board of advisors of The Business Analytics Initiative (BAI), housed in the Poole College of Management at NC State University, which serves as the hub for all of our business analytics activities including: Providing a world class business education that enables our graduates to tackle today’s challenging data-driven business problems.Engaging in world-class research that develops innovative methodologies, frameworks, and tools to help organizations address their challenges head-onDelivering global thought leadership to industry and providing a forum to discuss their analytics challenges with one another.
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Advisory Board MemberService Council™ Dec 2023 - PresentBoston, Massachusetts, UsThe Service Council™ exists to create a platform for education, knowledge, networking and insight for leaders in service, support and customer managementThe Service Council Advisory Board is a group of hand-selected, global service and customer experience executives who are chartering service innovation in their select industry. This board of experts contributes to the community through thought leadership, speaking engagements, research contributions and the sharing of best practices, with the intent of elevating and advancing service. -
Advisory Board Member, Ptc Digital Transformation SolutionsPtc Apr 2020 - PresentBoston, Massachusetts, Us -
Global Editorial Team MemberCdo Magazine Sep 2023 - Present -
Chair, Excellence In Service Innovation AwardsInternational Society Of Service Innovation Professionals (Issip) Aug 2022 - PresentSan Jose, California , UsThe International Society of Service Innovation Professionals, (pronounced ‘IZip’) is a 501(C)(3) nonprofit membership association, for individuals and institutions, on a mission to advance people-centered, data intensive, service innovation to benefit people, business, and society. Founded in 2012 by a small cadre of thought leaders from universities, and industry innovators IBM, Cisco and HP, ISSIP collaborates with world-leading foundations, including Japan Science and Technology Agency (JST), the US’ National Science Foundation (NSF), and more than 200 universities in 42 countries, and is recognized for the value of its regular Discovery Summits, Ambassador collaborations with other organizations and the prestigious ISSIP Excellence and Distinguished Service Awards in Service Innovation. For more, please go to www.issip.org. -
Advisory Board Member, Field ServiceField Service Nov 2022 - Present -
Chapter Leader, Digital Analytics Association RaleighDigital Analytics Association Sep 2017 - PresentMatteson, Il, Us -
Business Process Leader & Six Sigma Master Black BeltBowe Bell + Howell Nov 2007 - Oct 2009Wheeling, Il, UsProject managed the industry’s largest fully automated direct mail production centers at the new state-of-the-art Valpak Manufacturing Center. Key customer account management with full P/L responsibility Led project management and worked closely with customer teams to achieve 10X improvement in operational efficiencies through various Six Sigma, Kaizen, 5S, and analytics driven projects Managed project service teams responsible for production support and service contracts around the clock -
Director, Industrial Engineering, Quality & Business Process ImprovementEvatone Inc Jan 2005 - Nov 2007UsImplemented & managed all facets of a complex, fully integrated ERP system; reengineered business processes; effectively orchestrated the functional requirements of various business and operational teams and managed change; successfully implemented process improvements based on reengineered work flows and best practices.Evatone, Inc is a family-owned company (1925-2009) that provided commercial print, mailing, packaging, fulfillment, and multimedia development and production services. In 1962, company introduced its patented Eva-tone Soundsheets (Flexidisc) that were inserted into books and magazines and were popularized by Coca-Cola, Disney, NASA, and National Geographic to create unique and memorable experiences for their customers. The company moved from Deerfield, IL to Clearwater, FL in 1979 and expanded into audiocassette manufacturing (1984); compact disc manufacturing (1993), DVD manufacturing (1999), Flexplay limited life DVD manufacturing (2003) and served long-time clients including McGraw-Hill, Reader's Digest, Integrity Music, and Disney. It also offered full service direct marketing agency services to television and radio stations through its subsidiary, Eagle Marketing. -
Manager, Industrial Engineering & Business Process ImprovementEvatone Inc Jan 2001 - Dec 2004UsManaged engineering projects, performance metrics, product costs & pricing. Led company’s Six Sigma initiative; developed Green Belt training program, trained managers, mentored projects. Managed ISO 9000 program
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Sr Engineer - Industrial Engineering & Process ImprovementEvatone Inc Jan 2000 - Dec 2000UsLed Six Sigma projects to increase productivity & asset utilization through improvements in business & manufacturing processes. Planned & implemented company-wide shop floor data collection system; defined performance measures, developed performance reporting, ROI & capital budgeting tools to aid strategic decisions.
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Industrial EngineerEvatone Inc Mar 1997 - Dec 1999Us
Haroon Abbu Skills
Haroon Abbu Education Details
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Pace University - Lubin School Of BusinessBusiness - Management And Marketing -
University Of South FloridaEngineering Management
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Schiller International UniversityInternational Business
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Charles Sturt UniversityInternational Business
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Malnad College Of EngineeringBs Industrial Engineering
Frequently Asked Questions about Haroon Abbu
What company does Haroon Abbu work for?
Haroon Abbu works for Bell And Howell
What is Haroon Abbu's role at the current company?
Haroon Abbu's current role is SVP | Data Analytics Executive | Digital & Technology Leader | CDAO.
What is Haroon Abbu's email address?
Haroon Abbu's email address is ha****@****ail.com
What is Haroon Abbu's direct phone number?
Haroon Abbu's direct phone number is +122973*****
What schools did Haroon Abbu attend?
Haroon Abbu attended Pace University - Lubin School Of Business, University Of South Florida, Schiller International University, Charles Sturt University, Malnad College Of Engineering.
What skills is Haroon Abbu known for?
Haroon Abbu has skills like Six Sigma, Process Improvement, Strategy, Cross Functional Team Leadership, Management, Leadership, Team Building, Program Management, Product Management, Product Development, Project Management, Erp.
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