Haroon M.S Email & Phone Number

Trivandrum, Kerala, India

- Single Point of Contact (SPOC) to Store Managers and the Top Level Management of over 200+ brands at Lulu Mall Trivandrum, I act as a vital liaison between the mall's operations and the individual stores. Reporting directly to the Operations Manager of the Mall, I oversee multiple critical functions to ensure smooth operations and effective communication between the mall management and the stores.-Handles the approval process for gate passes and work permits for store staff… Show more - Single Point of Contact (SPOC) to Store Managers and the Top Level Management of over 200+ brands at Lulu Mall Trivandrum, I act as a vital liaison between the mall's operations and the individual stores. Reporting directly to the Operations Manager of the Mall, I oversee multiple critical functions to ensure smooth operations and effective communication between the mall management and the stores.-Handles the approval process for gate passes and work permits for store staff, contractors, and vendors, ensuring all procedures comply with mall policies and security protocols. This includes tracking and monitoring requests to prevent delays or disruptions to store operations.- Tenant Relations: Act as the primary point of contact for retail tenants, addressing their concerns, resolving issues, and ensuring that their needs are met.- Operational Support: Provide support in operational matters, including coordinating mall events, promotions, and ensuring the smooth functioning of retail operations.- Sales and Performance Monitoring: Monitor and analyze sales performance of tenants, and provide insights or recommendations for improving performance.- Marketing and Promotions: Collaborate with tenants and mall marketing teams to plan and execute marketing campaigns, promotions, and events that drive foot traffic and sales.- Compliance and Standards: Ensure that retail tenants comply with mall regulations, health and safety standards, and operational guidelines.- Reporting: Prepare reports on tenant performance, issues, and other relevant metrics for mall management. Show less

Business Bay - Dubai

Kollam Jio Center | Assistant Manager - Home Sales Team Lead (HSTL)•Handled and lead Jio Fiber Sales Team for Kollam Jio Center•Managed end-to-end JioFiber business at the unit Level.•Ensured right manpower availability as per the required scope of Home Sales Officers.•Provide necessary on the job training and performance coaching to the team members to perform.•Achieved sales target for FTTH business at the Unit/Territory and at individual… Show more Kollam Jio Center | Assistant Manager - Home Sales Team Lead (HSTL)•Handled and lead Jio Fiber Sales Team for Kollam Jio Center•Managed end-to-end JioFiber business at the unit Level.•Ensured right manpower availability as per the required scope of Home Sales Officers.•Provide necessary on the job training and performance coaching to the team members to perform.•Achieved sales target for FTTH business at the Unit/Territory and at individual level•Driven sales through other channels like general trade, sales partners etc.•Conduct programs and campaigns for customer acquisition and engagement.•Acquired building and society permissions for the assigned Unit/Territory.•Coordinated with Jio Fiber Technical team to solve or handle any unforeseen situations and escalations from customer side. Show less

Kollam, Kerala, India

•Headed BTL and D2D campaigns of Byju's in Kollam District with 30Business Development Executives.•Carried out Asset activations all over Kollam District.•Ensured high quality leads and sales conversion by regular audits.

Kollam, Kerala, India

•BTL campaign across different regions of Kollam District for K-3,K-9 and K-12 Lead Generation.•Recce and Onboarding of new allocations/assets for the BTL campaign.•Training and pitch corrections for the new interns/BDEs.

Abudhabi

Sun and Sand Sports•Carried out opening and closing of the shifts,all the POS machine based operations like billing,exchange and return.•Keeping track of KPIs and UPIs inorder to achieve the personal and store targets.•Assisting Customers to choose Sports and Casual wears from the world's top brands like #Nike,#Puma,#Adidas,#Under Armour etc.•Helping the customers to try the fitness equipment from world's top brands like Nordictrack,Body Sculpture… Show more Sun and Sand Sports•Carried out opening and closing of the shifts,all the POS machine based operations like billing,exchange and return.•Keeping track of KPIs and UPIs inorder to achieve the personal and store targets.•Assisting Customers to choose Sports and Casual wears from the world's top brands like #Nike,#Puma,#Adidas,#Under Armour etc.•Helping the customers to try the fitness equipment from world's top brands like Nordictrack,Body Sculpture etc.•Handled Womens and Kids,Mens and Fitness sections.•Merchandising all the new arrival stocks following the outlet standards Show less

Dtec , Dubai Silicon Oasis , Dubai

•Handled all the Business Development operations.•Preparation of proposals and quotations.•Carrying out demo sessions and pitch with clients for closing the deals.•ERP Consultant for various ERP Products like EZ GARRIAGE, EZ PROJECT, EZ BUSINESS in different parts of UAE.

Kollam, Kerala, India

•Managed Marketing Executives and generated revenue for the company through various Business Development Services.•Successfully done all the marketing and sales operations for 'Zbill' GST Billing software in Kollam District.

Vanross Junction,Trivandrum

•Handled all the revenue generation operations like finding out new clients and arranging direct meetings with the marketing head and project head of the company.

Master Of Computer Applications - Mca, Computer Science

Activities and Societies: •IEDC TKMCE •STEPS TKMCE

Bsc Computer Science, Computer Science

12Th, Senior School Certificate Examination Cbse

11Th

10Th, Secondary School Certificate Examination Cbse