Muhammad Haroon Mukhtar, (Pmp)® Email & Phone Number

Sacramento, CA, US

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

• Manage multiple independent projects from initiation to closure as part of organisation’s Managed Services and Network Assurance PMO
• Prepare and maintain project documentation including but not limited to project schedule, cost & revenue forecasts, risk register, Statement of Work, project communication plans
• Present Business Case for new projects and changes to existing projects’ to Change Advisory Board
• Drive project execution, while maintaining strong control over quality, budget and schedule
• Address changes, conflicts, and critical risks/issues in a timely and efficient manner
• Monitor and control project finance during delivery - this includes tracking and financial reporting

Sydney, Australia

• Acting as the face of Ericsson’s Managed Service Operations for NBN Fixed Wireless and Satellite networks with primary objective to maximise network availability to end users
• Identifying network issues, performing Level-1 triage and engaging relevant resolver groups in case of Network Incidents to ensure service restoration within set SLAs
• Receiving technical queries from NBN Assurance as well as Ericsson design and Level-2 support teams regarding network issues and performance, responding to same within set KPIs
• Maintaining strong communication with various internal and external stakeholders such as NBN Assurance, Major Incident Management teams, especially during ongoing Network Incidents

Pakistan

• Providing technical and project support to internal and subcontractor teams
• Performing network health checks and Root Cause Analysis in case of service interruptions
• Monitored project and team’s performance and shared weekly progress report
• Raised financial quotations and invoices, also processed and tracked Purchase Orders

Islamabad

• Responsible for overall technical delivery of 3G Trial Project for Huawei’s customer
• Assisted project manager in preparation of project documentation during design phase
• Engaged regional project leadership and internal and external resources to share mutual requirements and establish key communication channels in accordance with project milestones
• Gathered project status information from field teams, formulated project status reports and escalated obstacles to management in order to find quick work around solutions

Pakistan

• Planned field activities/operations as per project’s monthly targets
• Kept the team abreast with changing project and customer requirements
• Maintained project status tracker and shared progress report with all stakeholders
• Responsible for performance evaluation of region’s team
• Coordinated with subcontractors and suppliers, provided extensive trainings to field teams to deliver work as per project requirements

Pakistan

• Hands-on field experience of Motorola standard GSM access equipment
• Daily technical interaction with the customer, both on and off the field
• Planning and coordination of teams from the customer, sub-contractor and technicians for successful completion of field activities
• Ensuring acceptance of sites to the customer as per set Motorola standards

Master'S Degree, Project Management

Bachelor Of Engineering, Telecommunications

Master'S Degree, Engineering/Industrial Management