Muhammad Haroon Mukhtar, (Pmp)® Email & Phone Number

Sacramento, Ca, Us

Sacramento, Ca, Us

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

• Manage multiple independent projects from initiation to closure as part of organisation’s Managed Services and Network Assurance PMO• Prepare and maintain project documentation including but not limited to project schedule, cost & revenue forecasts, risk register, Statement of Work, project communication plans• Present Business Case for new projects and changes to existing projects’ to Change Advisory Board• Drive project execution, while maintaining strong control over quality, budget and schedule• Address changes, conflicts, and critical risks/issues in a timely and efficient manner • Monitor and control project finance during delivery - this includes tracking and financial reporting• Report weekly projects status to Head of PMO, including escalation of showstoppers• Support Contracts and Business Performance teams as part of governance/control of project finances• Establish new and continuously focus on simplification/improvement of existing processes and project delivery practices as part of ongoing improvement and quest for easy initiatives• Build and maintain business relationships with internal and external (both customer as well as suppliers) stakeholders including mid to senior level management

Sydney, Australia

• Acting as the face of Ericsson’s Managed Service Operations for NBN Fixed Wireless and Satellite networks with primary objective to maximise network availability to end users• Identifying network issues, performing Level-1 triage and engaging relevant resolver groups in case of Network Incidents to ensure service restoration within set SLAs • Receiving technical queries from NBN Assurance as well as Ericsson design and Level-2 support teams regarding network issues and performance, responding to same within set KPIs• Maintaining strong communication with various internal and external stakeholders such as NBN Assurance, Major Incident Management teams, especially during ongoing Network Incidents

Pakistan

• Providing technical and project support to internal and subcontractor teams• Performing network health checks and Root Cause Analysis in case of service interruptions• Monitored project and team’s performance and shared weekly progress report • Raised financial quotations and invoices, also processed and tracked Purchase Orders

Islamabad

• Responsible for overall technical delivery of 3G Trial Project for Huawei’s customer• Assisted project manager in preparation of project documentation during design phase• Engaged regional project leadership and internal and external resources to share mutual requirements and establish key communication channels in accordance with project milestones• Gathered project status information from field teams, formulated project status reports and escalated obstacles to management in order to find quick work around solutions

Pakistan

• Planned field activities/operations as per project’s monthly targets• Kept the team abreast with changing project and customer requirements• Maintained project status tracker and shared progress report with all stakeholders• Responsible for performance evaluation of region’s team• Coordinated with subcontractors and suppliers, provided extensive trainings to field teams to deliver work as per project requirements

Pakistan

• Hands-on field experience of Motorola standard GSM access equipment• Daily technical interaction with the customer, both on and off the field• Planning and coordination of teams from the customer, sub-contractor and technicians for successful completion of field activities • Ensuring acceptance of sites to the customer as per set Motorola standards

Master'S Degree, Project Management

Bachelor Of Engineering, Telecommunications

Master'S Degree, Engineering/Industrial Management