Josh Harper Email & Phone Number

St Louis, Missouri, United States

Hold Clearance and MSE1 CertificationReceive and distributed shippers to departments ensuring most advantageous work flow for all departments and metricsCreated daily standardized reports to assist management and team members to ensure shippers are moving through department’s metrics efficiently and accurately Tracked and communicated shipper updates.

Fairview Heights, IL

* Managed customer’s projects from start to finish ensuring they received best customer care available.* Achieved “With A Purpose” Award 2016* Coordinated installs with installers and customer to create best experience for both parties* Verified orders so installers could meet customer, and store expectations * Conversed with customers to ensure they had a.

Shiloh, IL

* Manage 3-5 employees* Complete closing paperwork reflecting the productivity of they day* Compile opening paperwork to prepare store for daily sales* Prepare store supplies for projected quantities needed for next business day* Operate Berkel, roller, and dough rounder on daily basis

O'Fallon, IL

* Oversee 15-25 associates, and daily schedules* Achieved resolutions to customer and associate issues ensuring customer happiness* Interacted with customers and employees on policy and procedures to avoid company loss* Built relationships with department managers and upper management to complete tasks* Reinvigorated company policies to streamline return.

Carbondale, IL

Work traditional media to update and create original content to keep top of mind awareness. Effectively manage print to create an ever changing advertisement environment. Worked to grow loyal customer base in competitive market where high turn over existed for other competitors.* Revamped companies social media marketing of Twitter using Tweetdeck and.

Carbondale IL

Used existing environment to maximize entertainment with a focus on customer service. Worked with management to create the environment for each event experience.* Erected stage walls, risers for choirs productions* Set up stage scenery using load rail for larger shows* Seated customers and resolved issues due to stage setup* Enforced company policy and.

Ashton, IL

Modified existing methods to produce a more efficient work environment.

Dixon, IL

Maintained a Ballroom during events providing consistent customer service for 250 guests. Recommending first hand experience with bartenders, caterers, and audio entertainment companies to upper management.

Ashton, IL

Pulled and checked orders for shipment. Managed factories cardboard recycling collection.

Dixon, IL

Managed employees and nightly kitchen processes of the business.

Bachelors Of Science, Marketing

Activities and Societies: Business Leadership Council (BLC)VP of Programs and Promotions Spring 11 - Summer 11 President Summer 11 - May.

International Strategy And Marketing

Associate Of Science, Psychology

General Studies