Harper Oglesby Smith Email & Phone Number

Lexington, Ky, Us

Lexington, Kentucky, United States

Lexington, Kentucky, United States

• Delivered positive, timely, and effective customer service in person and via telephone; utilized donor database to record services provided and contacts made.• Managed in-office systems to ensure delivery and distribution of incoming and outgoing mail.• Supported regional KET Fund Boards by coordinating staff transportation to/from meetings, preparing meeting materials, recording meeting minutes, and handling on-site meeting audio and visual needs. • Assisted the President with administrative tasks such as IT support, scheduling, travel, and other matters as requested.• Provided logistical support for the planning and on-site coordination of fundraising events; responsibilities included maintaining registration lists, overseeing creative processes, booking and managing vendors, supervising volunteers, soliciting and gathering in-kind donations, providing set-up and tear-down labor, and assisting with all other matters as needed.• Handled "front-of-house" volunteer stewardship during on-air pledge drives. Responsibilities included soliciting in-kind food and drink donations, coordinating pickups, and preparing volunteer materials. • Coordinated and trained college students during their Development Internships to teach them necessary life and work skills that were vital to their future success.• Offered administrative, technical, and fundraising support to Fund staff as needed.

Lexington, Kentucky, United States

• Updated donor information and premium reports through database management.• Drafted donor thank-you letters and email solicitations.• Completed logistical activities and processes to prepare for major fundraising events. • Performed general office tasks such as filing documents, updating check logs, answering/making phone calls, receiving and opening mail, etc.

Lexington, Kentucky, United States

• Performed both front-of-house and back-of-house operational duties during atime (amidst the COVID-19 pandemic) when UK’s primary performing artsvenue transitioned to a socially distanced fine arts classroom space.• Sanitized classroom and performance spaces after use.• Monitored lobby to ensure visitors follow COVID protocol (traffic flowdirections, proper mask-wearing, social distancing).• Completed basic stagehand tasks during performance recordings.

Lexington, Kentucky

• Worked with customers both in-person and over the phone to help themsecure tickets to live shows.• Processed ticket sales through mail, will-call, and email modes of transaction.• Followed internal protocol for handling both cash and credit purchases,maintaining integrity and accountability in the ticket office.• Completed routine customer service duties on behalf of the Singletary Center,such as answering general questions about the facility and surrounding area.

Lexington, Kentucky Area

• Created and maintained spreadsheets with artist information for upcominggallery exhibitions.• Used Adobe Photoshop, Illustrator, and InDesign to create posters andinformative materials for gallery exhibitions and events.• Unpacked art for an exhibition and helped Gallery Director strategically placethe work throughout the gallery.• Greeted patrons at the door during events such as Opening or Gallery Hop.

Kentucky, United States

• Unboxed, tagged, prepared, and stocked new items.• Provided high-quality customer service.• Operated the cash register and computer system. • Utilized social media as a marketing technique.