Sr. Director, Customer Success Operations
Current
Jan 2020 - Present
AeroLeads people directory · profile
Tony Harper Email & Phone Number
Sr. Director, Customer Success Operations at Flexential
at
Flexential
1 work email found
@internap.com
3 phones found area 404 and 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Director, Customer Success Operations at Flexential
Location
Atlanta Metropolitan Area, United States, United States
Who is Tony Harper? Overview
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Quick answer
Tony Harper is listed as Sr. Director, Customer Success Operations at Flexential at Flexential, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at internap.com, phone signal with area code 404, 877, and a matched LinkedIn profile for Tony Harper.
Tony Harper previously worked as Sr. Director, Customer Success Operations at Flexential and Senior Director, Customer Success at Inap. Tony Harper holds Mba, Marketing And Operations from University Of Georgia - Terry College Of Business.
Company email context
Email format at Flexential
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{first_initial}{last}@internap.com
86% confidence
AeroLeads found 1 current-domain work email signal for Tony Harper. Compare company email patterns before reaching out.
Profile bio
About Tony Harper
Specialties: Business analysis, forecasting, leadership, management, operations, process improvement, union supervisor, production supervisor, inside sales, process engineering
Listed skills include Management, Leadership, Sales Operations, Business Process Improvement, and 26 others.
Current workplace
Tony Harper's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Tony Harper work experience
A career timeline built from the work history available for this profile.
Senior Director, Customer Success
May 2018 - Jan 2020
Director, Customer Success
My current position is responsible for driving customer satisfaction and loyalty by focusing on customer adoption, renewal, and growth. I lead a team of customer success managers and customer operations SMEs who implement best-practice processes and drive customer success initiatives across the organization.
May 2017 - Apr 2018
Director - Customer Experience
Sep 2014 - May 2017
Sr. Manager - Customer Operations
Manage Customer Service Department as well as reporting and analytics for Operations side of the business. Streamline customer-impacting business processes. Lead process improvement teams to reduce customer disputes. Develop and track customer satisfaction metrics. Improve overall customer satisfaction.
Feb 2009 - Sep 2014
Sr. Manager - Cdn Operations
Sep 2008 - Feb 2009
Product Marketing Manager
Developed global marketing plans for communications solutions targeted at small businesses. Completed inaugural Leadership Rotational Program for Small & Mid-Size Business Solutions division. Projects and responsibilities included Product Operations (managed divisional special discount requests, pricing, and inventory reduction), Strategic Planning.
Jun 2005 - May 2008
Summer Associate
Summer intern with Western Sales region for Small & Medium Business Solutions division. Sales support role.
May 2004 - Aug 2004
Business/Forecast Analyst
Coordinated quarterly, annual, and 10 year sales and marketing forecasts/business plans. Tracked and analyzed build-rates and market projections for use in planning activities. Developed reports and presentations for finance, sales, and marketing leadership.
Sep 1998 - Jul 2003
Qa Engineer / Lab Supervisor
Jan 2000 - Sep 2001
2 education records
Tony Harper education
Mba, Marketing And Operations
University Of Georgia - Terry College Of Business
B.S., Engineering
University Of Illinois Urbana-Champaign
FAQ
Frequently asked questions about Tony Harper
Quick answers generated from the profile data available on this page.
What company does Tony Harper work for?
Tony Harper works for Flexential.
What is Tony Harper's role at Flexential?
Tony Harper is listed as Sr. Director, Customer Success Operations at Flexential at Flexential.
What is Tony Harper's email address?
AeroLeads has found 1 work email signal at @internap.com for Tony Harper at Flexential.
What is Tony Harper's phone number?
AeroLeads has found 3 phone signal(s) with area code 404, 877 for Tony Harper at Flexential.
Where is Tony Harper based?
Tony Harper is based in Atlanta Metropolitan Area, United States, United States while working with Flexential.
What companies has Tony Harper worked for?
Tony Harper has worked for Flexential, Inap, Avaya, Avaya, Inc, and Hexcel.
How can I contact Tony Harper?
You can use AeroLeads to view verified contact signals for Tony Harper at Flexential, including work email, phone, and LinkedIn data when available.
What schools did Tony Harper attend?
Tony Harper holds Mba, Marketing And Operations from University Of Georgia - Terry College Of Business.
What skills is Tony Harper known for?
Tony Harper is listed with skills including Management, Leadership, Sales Operations, Business Process Improvement, Process Improvement, Sales, Customer Satisfaction, and Vendor Management.
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