Harpreet Mankoo Email & Phone Number

Ontario, Canada

Canada

• Provide product knowledge, features and benefits to help inform our guests’ purchase decisions by engaging with them.• Meet or exceed sales and productivity goals.• Ensure stock availability when making a sale. Enter sales orders accurately and take payments.• Manage open orders and delivery timelines.• Develop and maintain a prospect database system including outbound calls, appointments, and walk-in traffic through CXM to be able deliver a true cross-channel customer experience. Routing calls during customer service.• Maintain knowledge of competitor pricing, programs, products, and service.• Constantly improve your product knowledge and sales skills for growth opportunities and achieving standard KPIs.

Mumbai, Maharashtra, India

• Developed a comprehensive quarterly sales strategy for Beddings, Duvets, and Cushions and successfully implemented the strategy that included Product Portfolio Enhancement, Customer segmentation, Inventory Management and hiring sales staff, resulting in a remarkable 25% sales growth in the first year.• Manage to prepare and archive paperwork weekly and maintain a MIS for order execution, inventory and sales resulting in smooth execution of the merchandise and sales orders. • Spearheaded the visual merchandising efforts, ensuring the store consistently maintained impeccable showroom standards that enhanced the overall shopping experience for customers.• Strategically planned and executed pricing and credit-related policies to effectively engage and manage relationships with vendors.

Mumbai, Maharashtra, India

• Successfully designed, developed, and catalogued the first product listing (150 SKUs / 10 colors each) worth $75,000 and thereafter to be fulfilled for Amazon USA.• Lab testing, technical designing, care label writing and regulations as per world’s standards, content writing, pricing, quality check, branding, and packaging of the products involved in R&D teams.• Analyzed data to determine market trends and consumer needs.• Conducted and directed the product photography and lifestyle images as per Amazon's specific image guidelines, ensuring all items are correctly listed.• Efficiently monitored finished goods, placed purchase orders, and implemented FIFO/LIFO methods for maintaining optimal inventory levels, reducing waste, and ensured that customers receive products with good shelf life and quality.

Mumbai, Maharashtra, India

- Execution of orders from sampling to shipment.- Factory co-ordination (sampling to deliveries)- Planning and implementation of product launch/Photo shoots.

Navi Mumbai, Maharashtra, India

- Handling hotel and institutional sales - Mood boards- Dealing and Interacting with the various Project Management Consultants, Housekeeping, Purchase and Design teams of the hotels for refurbishment projects- Client relationship management and upselling.

Mumbai, Maharashtra, India

Handling foreign buyers/New inquires, sampling and order execution/Knowledge of Export Documentation, Invoices and Packing list.

South Mumbai, Maharashtra, India

Execution of orders/Co-ordination with the Buyers, Buying Agents, Clearing and forwarding agents.

Mumbai, Maharashtra, India

Co-ordination with the buyers and buying house for effective execution of the orders/New sampling/In-house factory co-ordination.

Mumbai, Maharashtra, India

Worked as an intern for Texanlab – Performing basic fabric analysis and quality with various testing methods.

Business Administration

Pg Diploma, Apparel And Textile Marketing Management

B.H.Sc - Home Science (Textile And Clothing)