Harpriya Sivakumar Email & Phone Number

Moga, Punjab, India

Noida, Uttar Pradesh, India

Gurgaon, India

Worked as an advisor for conflict Management to mitigate legal cases between Stakeholders and Property buyers. Coordinating in all Legal matters and extend my support to Stakeholders by attending court cases with Advocates. In addition to this role, extend my support to CRM and HR team. My role includes involvement in new Construction project, handling escalations and recruiting employees. Salary Negotiations, discrepancies, HR policy revision and involved in some of key decision making in the organization. Started as Administrative head and lead office management, supervise welcome desk, facility management in office.

Gurgaon, India

Lead a team of 21 Teachers, 15 sub staff and 5 cooks to manage two schools of 450 children.Decision making for all Management related from revenue generation till Salary dispersal.Women welfare and wellbeing management, Counselling for Teachers and Parents.Successfully established FCRA Bank account for Foreign Funds transactions.Assisted Meetings, Approvals of funds, follow up Leads for donation, Revenue generationplans inside and outside of India.Effectively handled crisis management during demonetization as the donation funds werealmost zero.Annually reviewed and Implemented Leave Policies, Salary structure, Students Joining andLeaving procedures

Gurgaon, India

Responsible for handling diverse customer service inquiries, retaining accounts, requestsincluding the premier segment of NRI customers.Lead the team, took periodic performance reviews and mentored them to facilitate a smoothsail in handling complaints, claims or any escalations.Responsible for the company’s recruitment process, policies and operations decisions/tasks.Reporting, researching, coaching, investigating disciplinary and grievance matters.Coordinating office procedures, plan and execute team building activities.

Gurgaon, India

Responsible for handling the Re marketing process for GE Commercial Finance Fleet Services,UK.Core Knowledge of end to end process.Providing Induction for the new hires in the process about the Company overview and theprocess knowledge.Taking Training Sessions on processes as per employee need, preparing process knowledgetest on monthly basis and generating monthly dashboards.

Gurgaon, India

Managing B2B and B2C Inbound as well as Outbound calls for UK based processes.

Pg Diploma, Public Relations Management

Bachelor Of Arts - Ba, History

Humanities/Humanistic Studies