• Enjoy promoting the ethical message behind this brand to customers.• Working in a fast moving sales environment, using excellent product knowledge and a positive friendly attitude to drive sales and deliver 100% happiness amongst customers.• As a member of a team of twelve employees I have been recognised as having the leadership skills to deputise for Managers in their absence.• Acting as a brand ambassador using good people skills and giving world class customer service to… Show more • Enjoy promoting the ethical message behind this brand to customers.• Working in a fast moving sales environment, using excellent product knowledge and a positive friendly attitude to drive sales and deliver 100% happiness amongst customers.• As a member of a team of twelve employees I have been recognised as having the leadership skills to deputise for Managers in their absence.• Acting as a brand ambassador using good people skills and giving world class customer service to promote loyalty in customers.• Using my initiative I introduced a tasting of rare and vintage single origin cocoa chocolate for our customers. Based on the feedback I was able to produce descriptions and USP’s which was then used for staff training. • Key holder: A member of the management team: responsibility for other staff and the running of the store. Involved with staff training and mentoring. Handling and submitting financial figures. Reconciling cash and card payments from the day’s takings. Responsibility for securing the premises. Skills gained: Good communication skills, a positive and professional attitude, good organisation, initiative and responsibility. Experience working to KPI’s and encouraging staff to meet targets. Show less