Harriet Maxwell Email & Phone Number

United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Responsible for project management of new organisational website.Managing digital agency for UX research, information architecture, design and functionality including CRM integration and payment gateway optimisationEngaging user groups for insights and testing, to create user-centred experiences for vulnerable young people, donors, volunteers and.

London, United Kingdom

Leading and implementing content and digital engagement strategy for all digital products including website, collections online, ticketing, social, emarketing, digital guide, gallery interactives and on-site signage.

London, United Kingdom

- Working with scientists and horticulturalists - Creating visitor-friendly collection information- Improving user journeys for visitors, schools, groupsSpecific products:- Temperate House (temperate.house) - pilot for collection information for non-scientific audience- Moomins at Easter app - content strategy and creation for family audience- Discover Kew.

- The Small Museum (thesmallmuseum.org), a public experiment into different ways of running a museum- Museum in a Box (museuminabox.org), networked 3D prints of museum objects giving access to content and curation- Two Way Street (twoway.st), a searchbox-free interface for the British Museum collection

Responsible for planning and producing all digital content for the Museum’s brand and exhibitions programme.- Designed user experience strategy for all major exhibition campaigns including Vikings: Life and Legend and Ancient lives, new discoveries- Worked closely and collaboratively with curators - Managed editors, producers and designers- Analysed data.

Launched the British Museum’s new website.- Consulted across multiple departments, gaining stakeholder engagement - Managed agency relationships for user research, architecture and design - Developed functional specification for content management system - Led content strategy, creation and input

Responsible for all exhibition micro-sites, and for booking and delivering off site print-based media. Specific remit for partnerships.

Wrote about services for a diverse audience, whose first language was not always English. Trained in using inclusive Plain English and optimising copy for web.

Promoted overseas biodiversity research opportunities to gap year students. My first foray into html. Managed intense national press interest during a crisis.

Produced effective direct marketing campaigns from concepts to delivery.

Coordinated income-generating communications for NGOs and charities. Negotiated media space for press, radio and TV and analysed return on investment.