Grants Delivery Manager:- Successfully delivered over 50 grant applications, with project values ranging from £300,000 to £130 million. - Managed client projects to secure over £130million in grant funding.- Collaborated with cross-functional teams, including Technical Leads, Innovation Grant Writers, Client Acquisition, and Partnerships, serving a diverse client base such as startups, NHS organisations, and top universities across multiple sectors, including emerging technologies (AI/ML, environmental, healthcare, biomedical technology, fintech, and digital solutions).- Mapped and streamlined end-to-end delivery processes to enhance operational efficiency.- Onboarded and mentored new hires to support their successful integration into the team.R&D Technical Consultant- Conducted daily interviews with professionals to gather detailed information about their work and research.- Using narrative development skills I transformed collected data into compelling narratives that help clients claim tax credits.- Engaged actively in conversations surrounding the HMRC funding scheme, challenging views and perceptions of clients understanding, to educate and ensure clients are aware of the eligibility and limitations of the scheme. - Handled a wide range of topics in a single day, from pacifier design to robotics, AI, and machine learning. - Proactively conducted research to stay informed about diverse and emerging topics across various fields.

- Successfully implemented Teach First's flagship Summer Institute programme with over 1400+ programme members. Executing new part-time route which provided accessibility and flexibility for programme members- Scoped, developed, tested and maintained both the flagship and new Subject Knowledge Enhancement (SKE) programmes working to project deliverables, RAID logs and KPIs- Stakeholder management - key point of contact across the organisation for all policies and processes related to the flagship and SKE programme- Trained and mentored delivery colleagues and team members to ensure they have the skills, training, and confidence to deliver programmes to a high standard- Reviewed the impact of implementation approaches to ensure programmes are delivered as planned and on time and within budget- Ensured policies and guidance for the department programmes within my portfolio are up-to-date and of the highest quality.- From onboarding to post-programme actions I created clear policies, processes and guidance which will enable recruitment, admissions and delivery colleagues to effectively deliver their programmes with fidelity

- Involved in the successful implementation and generation of key documents for the Department for Education funded; Early Career Framework, National Roll Out- Managed a team of temporary contract employees, ensuring they have the resources, training, and support to carry out their job effectively- Responsible for creation of detailed guidance and process documents, and analysis of new and existing processes- Disseminated key information, updates, and new processes to colleagues. Providing guidance and training to team members to ensure readiness and confidence to respond to queries- The escalation point for difficult queries or process breakdowns- Data owner for engagement - created, tracked, and cleansed reports on engagement for the programme.

- Team Leader, overseeing training and operational processes- Coordinated the delivery of a 1000+ Academic Mentors to UK schools in response to COVID-19, reaching over 50,000 COVID-affected students- Liaised with multiple internal contacts to deliver first class programme support to schools and assisting in the coordination of mentor placement- Application proofing and updates, stakeholder IT assistance, email and phone support (driven by relationship management and banked correspondence knowledge), Salesforce allocation status ownership/updates, email template creation, 80+ emails per day.

- Senior leader in team, responsible for training new members, leading team discussions anddeveloping team structure for the day- Responsible for Patient correspondence including sending out of GP Letters and prescriptions, andwell as handling data entry of Patient BMI & blood pressure readings- Answering daily calls, messages and emails from Patients- Dealing with all queries end to end in the patient journey ensuring first time resolutionProject Manager on successful COVID-19 testing service implementation- Provided the voice of the customer to ensure a positive patient journey, lead team discussionsto improve efficiency of processing orders and worked with clinicians to review webpagecontent- Provided training to the team regarding new duties and gave routine updates to team.- Successfully requested improvement initiatives with Product and IT teams for currentprocesses, thereby improving efficiency and increasing productivity

- Executive assistant duties included; organising internal and external meetings, secretary and minutetaking at meetings, meeting preparation, responded to and prioritised meeting requests- General group administration – provided general administrative support to all departments in groupincluding; procurement, invoicing, generated travel itineraries, provided customer service- Environmental Health administration – assisted with food premise and alcohol license applicationsand renewals. Key skills included; liaising with customers, data entry, efficient and accurate work

- My responsibilities included; managing 3 separate phone lines, creating and handling bookings, cashmanagement, invoicing, time sheet management for employees, conflict resolution, andcomprehensive computer skills-Maintaining high quality customer service and communication- Key requirements included the ability to multi-task and problem solve as well as having efficient andeffective organisation skills.

- Handled minor to serious first aid, customer inquiry and complaints, and provided concierge to notonly the customers – but also to emergency staff- In addition to normal lifeguard duties my role included cash till handling, stock management, cashmanagement, merchandising, and maintaining quality customer service- Required skills in this role included; quick, efficient and confident decision making in high pressuresituations, and excellent communication with colleagues and customers.

- Handled minor to serious first aid, customer inquiry and complaints, and provided concierge to notonly the customers – but also to emergency staff- In addition to normal lifeguard duties my role included cash till handling, stock management, cashmanagement, merchandising, and maintaining quality customer service- Required skills in this role included; quick, efficient and confident decision making in high pressuresituations, and excellent communication with colleagues and customers.