Harriet Edwards Email & Phone Number

Alna District, Oslo, NO

After spending multiple years providing support and guidance alongside my 'day job' to Tech Companies of all shapes and sizes in their goals to reach revenue acceleration, I founded RevConnect with the mission to make revenue operations accessible to all.

Seattle, Washington, US

New York, US

New York, NY, US

Paris, Île-de-France, FR

Reporting to the Co-Founder and CRO, lead the revenue operating strategy across the organisation from creation to deployment post Private Equity investment (Marlin Private Equity). Leveraging a customer journey vision, creating mature process’, reporting, technology and organisational structures in readiness for future acquisition during a period of.

London, England, GB

• Reporting to the CCO, lead the Global Sales Operations, Enablement, Lead Generation and Marketing Ops Teams to drive client centric sales execution throughout the Customer journey.
• Design, create and deploy Sales Operations as a new Department scaling into Revenue Operations in Year 2 to include Marketing Operations, Customer Success Ops, Inside Sales and Pre-Sales coordinators
• Devise and deliver full scale Sales Enablement including training programmes, on-boarding frameworks, knowledge base, commercial and marketing messaging, sales best practices and methodologies
• Accountable as Product Owner for the GTM Technology Stack including their business cases for selection, budget management, features, usages, deployment, performance and adoption
• Partnering with finance to set, review and maintain the highest levels of excellence across each of the core areas for GTM and revenue reporting to consistently drive the highest quality of business decision execution
• Responsible for steering revenue effectiveness by working with VP’s and Executives for Strategy, Product, Finance, Analytics, HR and Delivery to consistently unlock revenue growth potential

• Consulting with the Executive Board and VP Sales Operations to re-imagine the lead to cash process in preparation for M&A within to take the Business from $45m to $100m revenue. In summary the role was focused on:
• Acting as the trusted advisor to the Business on the development of Sales Operations, Marketing and Customer Success strategy through innovative thinking, process improvement and system enhancements to align to sales.
• Working closely with the Service HoD's in the deployment of new innovation in the Cloud Managed services space for release to both new and existing clients.
• Partner with the Finance Director and CRO on the creation and deployment of new company metric tracking.
• Advocacy of Customer Excellence according to a newly defined Customer Experience Strategy

• Reporting to the Managing Director and Founder to create and own a Sales Support and Business administration Team to underpin the Business growth of 20% YoY. Own the end-to-end process of areas such as:
• Monthly accounting procedures
• HR and Personnel management for circa 40 employees
• Tracking sales and marketing funnel and sales operational metrics to increase sales productivity by simplifying processes and implementing sales automation tools
• Lead the transition to Microsoft Dynamics to provide scaled Business visibility and accuracy and revitalise sales process aligned to forecasting and demand requirements
• Drive the creation of Marketing collateral with Technology Evangelists to support all Pre-Sales activities including a Cloud Adoption Framework. Work closely with the centralised Marketing department to create.

Cheltenham, GB

• Reporting to the Operations Director, support Business change programmes including those arising from the acquisition of the Business from Origin Enterprises. This included:
• Focusing on large-scale implementation and adaptation of Business systems including maintaining and advising on budgets.
• Providing operational support to the Sales Team by directly resolving Customer enquiries related to the quote to order process, and produce departmental reports using Oracle Net Suite to provide transparency against.
• Coordination of annual sales conferences, sponsored Sales events and industry expo’s. Working closely with the Marketing department to deploy new branding and marketing material to support the new business model.
• Direct support to the IT Director on stock inventory, Tech Stack deployments and minor trouble-shooting.

Cheltenham, GB

As a first point of Customer contact, enhance revenue through delivering first class, timely customer service from all methods of customer contact. Working within a busy, seasonal department for a leading Agronomy Services and Agchem provider with net $650.5M turnover and in excess of 6,000 Customers. Included complaint handling, problem solving and.