Crafting a variety of outward communications for a busy and dynamic organisation, including journal articles, blogs, newsletters, campaigns and course descriptions. In addition, providing external writing services for client websites and marketing materials.

All Dogs Are Good (ADAG) provides training, support and services to dog owners and professionals, both remotely and in person throughout the goldfields region of Victoria, Australia. This includes private training, packages, classes and educational workshops.

In 2020 ADAG hosted and ran the first ever online summit for the Pet Dog Trainers of Europe, a three day online event for around 250 people across the world, featuring keynote speakers such as Marc Bekoff and Dr Jane Goodall, as well as interactive workshops and networking sessions.

Working across the organisation to evaluate, improve and develop a suite of programs by:- leading the development, and piloting, of new Ardoch program offerings to our education partners based on identified needs and/or opportunities- identifying opportunities and the means to adapt existing Ardoch programs to suit alternative delivery methods and develop relevant support and resource materials to support pilot and further roll-out- coordinating the efficient and effective delivery of selected programs to Ardoch’s education partners- developing project plans for new program initiatives that support the conception, ideation, design, development and pilot phases- working collaboratively with stakeholders to engage them in program consultation and review activities

Responsible for the Education Volunteers program, including:- coordinating the recruitment and retention of volunteers, including interviews, screening and onboarding- volunteer training both online and in person as well as developing learning and development opportunities for existing volunteers - initiation, development and maintenance of relationships with key stakeholders including schools, Volunteer Resource Agencies and universities - working with stakeholders internally and externally to develop innovative new programs and program adaptions

Worked within the Projects and Reform department to develop innovative, culturally responsive programs and policy to meet the needs of vulnerable Aboriginal children and families. This involved:- developing, implementing and evaluating a variety of projects to enhance the capacity of the organisation- writing and managing submissions to ensure new funding opportunities- policy and practice development and review- developing program resources and tools to support the delivery of programs

Set up and established business after studying and gaining hands on experience in canine cognition and behaviour in London and the Netherlands. Core elements of the business include:- working with community to build a more scientifically sound and empathetic approach towards the human-animal relationship- designing and facilitating training classes, workshops and speaking at events on canine behaviour- developing promotional, financial and administrative procedures and plans for all areas of the business

Developed a state-wide combined foster and kinship carer learning and development strategy named Carer KaFÉ and funded by the Department of Health and Human Services (DHHS), involving:- developing and implementing the Carer KaFÉ communications strategy, including copywriting and web design- researching carer needs and potential training opportunities to develop a learning and development framework and project plan- working with training hosts and providers to schedule, implement and evaluate training- developing policies to support carers, such as conference attendance grants, accredited training pathways and travel and child care support programs- reporting on project deliverables to the project governing reference group and developing a business case for ongoing funding

Responsible for the coordination of Parkinson’s UK volunteer program of over 3,500 volunteers across the UK and Northern Ireland. Key responsibilities included:- improving the volunteer experience and implementing effective strategies for recruitment, training and improved retention and engagement- developing and implementing impact and evaluation frameworks- researching current trends in volunteering and connecting with others in the sector to shape and develop future projects- coordinating the promotion of Parkinson’s UK volunteering opportunities

Provided guidance, support, development and oversight to the Home’s over 1,000 volunteers, as well implementing the volunteer strategy, including:- enabling growth in the volunteer program through on-going recruitment and engagement of all volunteers- acting as the first point of contact for existing and potential volunteers- providing leadership and advice, as well as resolving any issues between staff and volunteers across the Home - working with multiple teams to raise the profile of volunteers internally and externally- providing in depth reporting and analysis to develop future projects

Worked in multiple roles at this iconic London venue. Some key responsibilities and projects included:- working with senior management to equip the contact centre to manage the organisation's social media channels and customer queries- analysing, reporting and presenting data relating to staff performance and call centre and website efficiency- formulating short and long term plans relating to budgeting and recruitment as well as planning for the response to various marketing campaigns- forecasting and scheduling for a team of full time, part time and casual staff members, as well as leading on recruitment and staff development for these roles

Worked across a number of areas prior to, during and after the opening phase of this esteemed performance space. Some highlights and projects included:- undergoing a fixed term contract at request of CEO to project manage the production of the annual report. This involved liaising regularly with the Board, CEO, Department Managers and design company (ERD) to produce the annual report according to a fixed deadline.- working in a customer service capacity focused on ticket sales, maintenance of the membership database, active promotion and distribution of marketing material as well as the use of multiple systems including Tessitua and Artifax- contributing member of the Website Committee and Sustainability Committee