Harris Carreon Email & Phone Number

Florida, United States

United States

Responsibilities*Generate Business Leads using various platforms *Cold Call 70-80 leads per day *Setup appointments with businesses *Introduce the platform to business owners/hiring managers *Get businesses to sign up to the platformQuotas*Cold call 70-80 leads per day *At least 2 sign ups per dayAccomplishmentsI was able to generate 2 sign ups in a day.

Davao, Davao Region, Philippines

I worked as a sales representative so I assisted customers in placing their orders, and I also did upselling. I also worked as a customer service specialist, I helped resolve client's problems around their house by setting up appointments with contractors to fix broken things. I also worked as a coach, I helped my colleagues improve their communication skills and call handling skills.QuotasAs a customer service representative, my goals were to assist at least 4 clients per hour, retain 15 clients in the company every month, and have a weekly average of 4.70, out of 5, in the survey. As a coach I was tasked to make sure that the new agents were meeting the 4.70 average score on their survey for 3 consecutive weeks.AccomplishmentsI was awarded a certificate for having a perfect score in QA, and for maintaining a perfect score in the surveys. We also pioneered an initiative to make sure our agents meet the goal that was given by the client. We are able to meet the goal in 2 months and our center ranked 1st compared to other centers worldwide.

Davao, Davao Region, Philippines

I handled a lot of catalog brands and my primary responsibility as a sales representative was to assist customers in placing their orders. I also handle their concerns regarding their orders and make sure that they get the best customer experience and offers.