• Conduct in-depth analyses of clients' R&D activities, identifying and documenting qualifying projects and expenditures in line with UK tax laws and relevant R&D guidelines.• Develop technical documentation and prepared detailed reports describing R&D processes, methodologies, and their innovative aspects to substantiate tax credit claims.• Build strong client relationships through regular touchpoints and proactive communication, establishing trust and positioning Visiativ UK as a long-term partner in innovation.• Perform risk assessments on client R&D tax credit claims, identifying potential areas of concern and providing strategies to mitigate compliance risks.

• Collaborated with consultants, clients, and partners to understand and define testingrequirements for various employee benefits applications, ensuring successfulimplementation and renewal projects.• Supported client implementations of flexible benefits, pensions, and Total RewardStatements through system configuration, testing, data loading, and issue resolution.• Authored and updated functional specifications for system developers, incorporatingnecessary changes to optimise workflows and meet evolving client needs.• Enhanced system efficiency by identifying workflow bottlenecks, recommending functionalchanges, and modifying existing systems to eliminate inefficiencies.• Conducted security testing to identify and mitigate vulnerabilities, strengthening systemintegrity and data protection.

• Researched, designed and wrote new software test cases for individual software programmes to thoroughly test systems.• Worked with EDF Energy App SME's and Business Owners in order to understand applications and their testing requirements.• Consistently discussed with other analysts, testers and colleagues and updated team members with alterations, modifications and adjustments made to test scripts.• Liaised with project managers to obtain information on limitations or capabilities of the software to further help with testing.• Achieved all targets and goals set by managers over the year.• Uploaded test scripts to HP ALM for defining, managing, and controlling software requirements so that business needs are met.• Trained new staff in best practice test methods, allowing staff to be integrated into the team quickly to cut execution times of tests.• Liaised with Software Dev Team to resolve 100% of software defects.• Prevented project delivery delays, using Jira to facilitate tracking.• Adhered to company policies, maintained compliance and adhered to company values at all times.• Work within an Agile environment and implemented Agile methodologies.

• In charge of setting up and running Tribe's online live stream platform which allows for remote classes.• Managing reception, greeting clients and responding to telephone and in-person requests. • Prioritising security awareness and minimising potential loss where possible.• Ensuring customer complaints are dealt with efficiently and resolved quickly. • Responsible for cash handling, daily administrative duties and correct use of company email systems.• Organising client & company records to comply with data protection regulations.• Assisted executive leaders in decision-making for corrective actions and process improvements.• Trained new staff on the operational side of the business includingbooking and payment systems.

• Managing day-to-day running of contactless market and ensured social distancing rules were met.• Established good relationships with stallholders and customers and promoted market activity. • Provided high-quality customer service and ensured customer complaints were dealt with efficiently.• Networked in market to build partnerships and connections with everyone.• Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.

• Organising and conducting digital match recordings.• Uploading videos to the ICC cloud database and creating video bullets.• Using databases to manage updates on a game-by-game basis to prepare for pre-game analysis.• Manage data sets to identify key areas that need to be analysed for increased match performance.• Analysing data of opposing teams to identify playing plans, techniques and scouting information.• Generating match reports and presenting information using Excel for analysis along with PowerPoint.• Creating motivational content for players and video highlights to generate positive player attitudes.

• Demonstrate use of practical equipment, conduct experiments, exercises, workshops and/or processes and answer questions related to those demonstrations• Assist/give guidance to students carrying out practical exercises• Responsible for the operation of the computer laboratory• Provide feedback on student performance and flag any arising issues to the course lecturer• Ensure equipment is functional and material for students is prepared before the lesson.

• Designed and created menu and posters for the café using various design programs.• Helped lead marketing strategy – ensuring the unique image of the café communicated.• Increased kitchen efficiency by 50% by streamlining processes, reducing waste and mentoring teammembers on proper procedures.• Restocked inventory and ingredient items to maintain optimal kitchen efficiency.• Addressed guest complaints and resolved issues to promote satisfaction.• Provide consistent customer satisfaction by producing high-quality food & providing a timely service.• Reconciled cash drawer at start + end of each shift, accounting for errors and resolving discrepancies.• Wiped, sanitised and maintained restaurant to adhere with company standards and procedures.

• Supervised end-to-end stock management, including examining incoming inventory, merchandisingshelves and preventing shrinkage.• Ensured deliveries were processed accurately through good organisational and time management.• Walked through department multiple times each shift to evaluate and correct issues such as cleaningand stock replenishment needs.• Developed and nurtured lasting relationships with co-workers through dedicated assistance, issueresolution, good communication and hard work.

• Worked efficiently in a fast-paced environment whilst managing time effectively.• High degree of responsibility being in charge of running my department which saw a +23% increase.• Operated EPOS systems and smoothly processed transactions including orders and returns.• Took care of merchandising according to policies with the aim of promoting trends and brands.• Referred customers to various services by evaluating needs and providing recommendations.• Provided pricing information to customers regarding specific products.• Delivered high level of assistance by locating items and checking system for products at other sites.