Professional with established technical skills and seven years of experience of providing quality customer care and support. Effectively communicated with strong interpersonal skills both with colleagues and management. Well organized and able to prioritize and successfully manage multiple projects simultaneously. Seeking to partner with an insurance company now that I am a license agent, results and solutions driven.*Consistently delivered outstanding customer service, exhibited empathy and patience, skilled at assisting all type of customers*Excellent diagnostic skills, consistently solved customer issues, resolution oriented without supervision*Microsoft office suite, share point, Cisco, CRM and Lotus notes