Mitch Harris Email & Phone Number

Melbourne, Victoria, Australia

Docklands Melbourne

Principal User Experience Designer / Researcher at Data61 - leading UX research and design for the EASD (enhanced access to sensitive data) technology program and open data platforms projects involving large scale digital transformation design for Australian government agencies, including; Australian Bureau of Statistics, Prime Minister and Cabinet, Dept of Foreign Affairs and Trade, NSW Primary Industries, Dept of Home Affairs, Dept of Attorney Generals and others.

Docklands

User Experience Team Leader at Data61 - the data driven technology innovation division of CSIRO, across multiple complex client, research and technology development projects in complex Agile and Lean environments.• Strategy - Demonstrated practical implementation of design as a strategic tool for business and organisational priorities, supporting internal Data61 and CSIRO divisions and groups, where I develop data-driven design solutions that contributed to successful product outcomes, revenue generation through contract renewals, greater efficiency and usability of product and services. • Team Leadership – Management and co-ordination of direct reports, external contractors and vendors on a project basis, involving recruitment of staff, site inductions, mentoring and task scheduling and issue resolution.• Project Management - Autonomous project management and co-ordination of end-to-end project requirements• Impact - Validate that successful product and service design outcomes deliver measurable impacts, through user analytics and engagement metrics, product evaluation and testing, usability research and customer feedback mechanisms. • Communication - Proven excellent communication skills across a wide range of project requirements, including; authoring reports, test plans, recommendations, schedules, engagement strategy documents, user profiles, scoping and proposal writing and qualitative user and stakeholder research activities.• Problem Solving - Demonstrated ability to provide well researched and appropriate solution designs that solve complex problems in multiple tech and research domains, using analytical reasoning, foresight from extensive UX experience, and investigative approaches to solution design, to mitigate issues arising during production and engineering. • Data visualisation - Delivering bespoke data-visualisation for multiple projects

Docklands, Melbourne

Senior User Experience Designer at Data61 - leading UX design and research for novel technology creation and digital transformation for government.

Melbourne, Australia

http://en.wikipedia.org/wiki/NICTA Senior and Lead user experience and R&D practitioner for information and communications technology (ICT) research institute, leading projects in rapid and complex Lean/Agile software development environments. In July 2016, NICTA merged with CSIRO and I transferred to Data61, the data driven technology division of CSIRO.• ANZ Bank - Playing a key role in the development of a Cyber Security behavioral based model and framework (early stage IP) based on research and data from ANZ Cyber Security Phishing project, exploring corporate vulnerabilities and mitigation strategies. Co-author of Cyber Security Paper - Conway et al, 2017-A Qualitative Investigation of Bank Employee Experiences of Information Security and Phishing, accepted by Symposium of Usable Privacy and Security (SOUPS) conference in USA• Australian Border Force / Customs - Lead designer of Social Watch cyber intelligence analytics platform and dashboard to assist intelligence analysts in gathering data across Dark networks. The prototype was used to attract additional $1.4m investment from DFAT, Federal / QLD police.• Austrade – Trade Analytics & Visualisation platform – Lead solution designer for trade platform providing Austrade staff with a feature rich analytic toolset for trade and investment decisions.• Coviu - Provided UX advice and designs to tele-health tech start-up Coviu and product director Dr. Silvia Pfeffer, including user research analysis, Customer Experience (CX) strategy, and website design

Melbourne, Australia

http://www.abc.net.au/Lead UX Designer for ABC International, working on multiple International facing projects, in Agile and Lean project environments • Responsible for the re-design of a responsive suite of AustraliaPlus+ digital properties and mobile applications • Delegate for ABC International on three company wide working groups • Assisted the business analyst function for internal ABC CMS software review, covering all matters related to user experience and interface design • Product and service competitor analysis for ABC International division • Customer Experience (CX) mapping and user research facilitation• Contributed expertise to multiple projects in content strategy, information architecture and taxonomy, visual and interaction design.

Melbourne, Australia

http://www.abc.net.au/Art Director of ABC Digital, working on the development of Commercial digital products and services. • Creative leadership and management of team of designers and illustrators for ABC Digital across Sydney and Melbourne locations• Analysis and contribution to a range of digital business opportunities and product strategy for ABC Commercial department, presenting design solutions and user research to ABC Executive Director of Commercial and reporting to the General Manager of Digital• Senior stakeholder and co-product development leadership of ABC ‘Active Memory’ online brain training subscription service, from inception (July 2012) to launch (Oct 2013), as part of a longditutional research partnership between ABC, Florey Institute of Neuroscience and Mental Health and University of Melbourne academics and researchers• User Experience lead for ABC Digital, involving co-ordination of research and design outcomes, product ideation, project specifications, research and product evaluation with beta user group participants • Visual designer of a comprehensive range of digital properties for ABC Digital products, including; artwork development for games, website and marketing assets, branding and identity design, and copywriting • All projects delivered in strong Agile and Lean project environments

Sydney, Australia

http://www.omnilab.com/Founding Creative Director and UX Lead of the interactive services division of Omnilab Media (The Playroom)- Australia's leading independent Broadcast and Digital Services company• Established a creative services framework and digital business migration strategy for traditional broadcast clients MTV, Foxtel, The Movie Network Channel, Ambience Entertainment, Swarm Media• Creative direction and product strategy for web, mobile, intranet, social media, branding design and self-promotion assets• Solutions designer and architect for mobile and game applications, developing project specifications, documentation, system and process diagrams, storyboards, wireframes and prototypes• Cordination of all product testing and usability evaluation

Melbourne, Australia

https://www.ea.comUX/ UI Lead (Visceral Games Australia) across big budget (USD$6million) software development projects, working closely with other Electronic Arts international studios in USA and Canada• Responsible for the co-ordination of managing internal staff and requirements planning for UX/UI game menus and instructional screens designs and programming for AAA game titles• Provide technical expertise on all matters relating to the User Interface design and development, reporting to Studio Manager and Senior Games Producer in USA• Conducted UX research in support of design and development decisions• Assisted with quality assurance for game projects • Strong advocate for the role of user experience methodologies to be applied in game development to increase the customer value proposition and usability outcomes

Melbourne, Australia

Senior User Interface designer and team leader for large games software development company• Managing 5 staff including, designers, programmers, concept artists and external contractors• Agile project management, scheduling of regular project milestones, preparation of weekly status reports and project tracking updates• Information architecture and user experience design for all projects.• Design and develop graphical user interfaces for complex online and networked menu systems, on Sony PS3, Microsoft Xbox360, Nintendo Wii and PC • Provide interactive technical expertise to assist the system’s group development of in-house tools• Work with quality assurance testing department to meet console manufactures strict publication requirements for all game menus

Melbourne, Australia

https://museumsvictoria.com.auWon preferred supplier tender to provide contract multimedia design and development services for Museum Victoria for permanent and touring exhibitions at Melbourne Museum, Immigration Museum and ScienceWorks• Produced interactive design and development solutions for websites, digital way-finding and signage systems, popular exhibition interactives, touchscreens and kiosks.• Worked closely with online publishing team and exhibition curators to develop user interface architecture and usability planning for multimedia proposals. • Programming of robust multimedia applications for ‘heavy use’ general public viewing, including the development of CMS based Live ‘What’s on Screens’ for public gallery.• Art Direction for photo shoots for high profile design outcomes• Winner of “The McFarlane Prize for excellence in Australian Web Design” for Museum Victoria’s ‘Caught and Coloured’ website.

Federation Square, Melbourne

https://www.acmi.net.au/Creative design and direction for high profile arts/cultural organisation located at Melbourne's Federation Square, responsible for center communications and public activities associated with major international exhibitions, including website design for internet/intranet, interactive way-finding applications, photography, branding design, and self promotional collateral • Online strategy advisor to senior management and ACMI business units.• Management of in house staff, external contractors and volunteers to produce a variety of projects for exhibitions, festivals and other specialist sites• Produce a comprehensive design solution of web standards, templates, media elements, style guides and processes for a newly established large arts organisation • Winner of “Best Website” – Museums Australia Publications Design Awards 2004 for design and development of the ACMI “Transfigure” exhibition website• Transfigure website and motion graphics branding developed selected for inclusion in Museum Victoria’s “Digital Design Biennale” exhibition Jan 05

Melbourne, Australia

http://www.wunderman.com.au/Interactive Art Director for world wide marketing company Wunderman, in Melbourne Australia • Art direction, design, and co-ordination of online projects associated with large media campaigns for high profile commercial clients• Contribute to digitial strategy for marketing campaigns and providing advice to General Manager of digital media experience design• Contractor management, mentorship and quality control evaluation• Copywriting for digital media campaigns

Melbourne / Auckland

http://www.webmedia.com (offline)Creative Lead for award winning web start-up with offices in San Francisco, Auckland, Hong Kong and Melbourne. Role entailed;• Creative lead designer for online web projects and self promotional material• Acting Studio Manager of their Melbourne studio, including supervision of projects and 8 staff, involving new business development, weekly status reports, budget projections, project scheduling• Writing briefs for designers and mentoring junior staff

Melbourne, Australia

http://www.wsaonline.com.auWeb designer for highly successful and award winning digital startup, with offices in Sydney, Melbourne and Singapore. Role included the design and maintenance of internet, extranet and intranet solutions for clients including in brief; ACP, ANZ, Commonwealth Bank, Ericsson, E-Trade, Citibank, Hewlett Packard, Hong Kong Bank, Mitsubishi, Orica, Polaroid, Sharetrade, TATTS.com, Telstra and Transurban. Key Achievements• Winner of B&T Awarded WSAonline - Interactive Agency of the Year Award 2000• Winner of Net Guide Web Award for Roland Catering website development • Gained valuable experience with high profile companies and industry standards

B.A. Hons Multi Media Arts, Multi-Media Arts

B.A. Visual Communication, Graphic Design

Studied 2 years of degree before transferring to B.A. Multi-Media Arts