o Collaborate with IT professionals to prepare companies for Microsoft Dynamics 365 implementationo Completed Microsoft Learn modules to create educational presentations on Office 365 and Power BIo Worked with Azure DevOps to update and organize service request tickets

Customer Service• Answer phone calls and fulfill community member requestsBulletin Creation• Prepare charts and other visuals to advertise department activities

• Conducted in-depth research to find availability of renewable energy incentives provided to homes and property managers by the Illinois and Chicago governments• Compiled findings into formal presentation delivered to Hull Street’s investment team

• Partnered with Meriweather Consulting Group to conduct interviews and collect student feedback• Compiled data to form recommendations for the Denison University Knowlton Career Center• Analyzed small farming marketability to form strategic recommendations for Cherry Creek Farms

Leadership• Hold bi-weekly staff meetings to ensure proper scheduling, operating compliance and financial controlBudgeting Skills• Create annual budget• Perform daily bookkeepingManagerial Skills• Hire and train employees• Coordinate with campus advisors and local food safety inspectors

Customer Service• Communicated with customers to ensure proper equipment order completionOrganizational Skills• Sorted and properly stored inventory, packing slips and order requestsMechanical Skills• Developed skills to operate and assemble multiple types of equipment