• Oversaw daily operations for a high-end regional pet food store, including opening and closing procedures, daily reconciliations and bank deposits. Responsible for store appearance and product merchandising, sales goals, and growing customer base through legendary customer service, and community outreach. Oversaw weekly store orders, replenishments, and quarterly inventories.• Directed and supervised staff of 12; Responsible for interviewing and hiring quality candidates, providing… Show more • Oversaw daily operations for a high-end regional pet food store, including opening and closing procedures, daily reconciliations and bank deposits. Responsible for store appearance and product merchandising, sales goals, and growing customer base through legendary customer service, and community outreach. Oversaw weekly store orders, replenishments, and quarterly inventories.• Directed and supervised staff of 12; Responsible for interviewing and hiring quality candidates, providing on-the-job training for staff in service, sales, product knowledge, leadership and operations. Responsible for scheduling, attendance, meeting labor budgets, and payroll reporting.• Significant accomplishments include: managed the set up and grand opening of the Mill Valley store in 2012; overhauled the company’s special order tracking system for better standardization, faster response times, and overall improved ability for any person at the store level to access/use; Implemented improvements in the checking in of outside vendor shipments, reducing overall time required to 50% less than previously; assisted numerous team members towards promotions as well as greater work and life satisfaction. Show less

• Represent commercial office tenants and investment clients in their site acquisition and lease negotiations for commercial buy/sell contracts.• Routinely cold call Downtown and Westside office tenants, institutional investors and property owners on a in an effort to retain clients for both lease and sale business.• Regular outreach and incoming call management as well as touring and lease negotiations on behalf of landlord representation clients, including 160,000 square foot Downtown… Show more • Represent commercial office tenants and investment clients in their site acquisition and lease negotiations for commercial buy/sell contracts.• Routinely cold call Downtown and Westside office tenants, institutional investors and property owners on a in an effort to retain clients for both lease and sale business.• Regular outreach and incoming call management as well as touring and lease negotiations on behalf of landlord representation clients, including 160,000 square foot Downtown data center.• Create detailed and comprehensive RFP responses aimed at securing preferred provider status for Colliers as a service provider to corporate and government clients including the City of Los Angles. • Provide detailed market analysis and complex financial scenarios for individual and institutional clients based on their specific reporting requirements.• Direct implementation of contact management database for local sales team. Show less

• Conducted email and cold calling campaign to develop relationships with industry music supervisors and promote publishing catalog.• Developed and managed database of customer contacts, resulting in an ongoing system for marketing catalog of music to the film industry.

• Managed daily operations of massage/health product stores and day spas in Northern California and Oregon. Operation expanded from one to three stores during my tenure.• Increased same store Company revenues by 30% to $2 million over a five year period through increased efficiency and sales.• Trained and supervised 25-30 employees. Provided direction for daily activities, taught sales techniques and customer relations skills, and served a liaison between employees and company… Show more • Managed daily operations of massage/health product stores and day spas in Northern California and Oregon. Operation expanded from one to three stores during my tenure.• Increased same store Company revenues by 30% to $2 million over a five year period through increased efficiency and sales.• Trained and supervised 25-30 employees. Provided direction for daily activities, taught sales techniques and customer relations skills, and served a liaison between employees and company owners.• Assisted owners with development of future focused marketing strategies by analyzing sales and trends.• Worked closely with corporate suppliers to develop new products for local and national markets.• Conducted research into emerging markets and products. Show less

• Responsible for prospecting and enrolling students in introductory courses and in depth programs.• Led enrollment events to introduce prospective students to the school.