Harrison Park Email and Phone Number

• Oversee all new store openings with recruitment and training for managers/employees • Created training programs and development paths for managers/employees• Analyzed effectiveness of training programs at all levels and recommended updates• Created in-depth training manual for all employees• Reviewed and edited all training materials for accuracy and policy compliance• Communicated all learning and performance objectives, schedules and training assessments to upper management• Developed departmental systems and procedures to better align workflow processes• Trained staff during demonstrations, meetings and workshops• Conducted orientation sessions and organized on-the-job training for new & current hires

• Reviewed performance data to monitor and measure productivity• Increased sales revenues by 22% (~$6 million annual) and reduced labor by operational efficiencies and building excellent customer rapport• Set, enforced and optimized internal policies to maintain efficiency in procedures and a healthy work culture• In-compliance with all health department regulations• Organized budgets oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans• Completed talent acquisition and management for 10+ internal/external placements• Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency in high-volume environment• Supported staff development and goal attainment by focusing on skill development and job satisfaction by following up and providing disciplinary action when needed