Harrison, Peter Email & Phone Number

• Management of continuous Improvement within Change• Ownership of the Change Delivery Schedule• Management of Planning and Dependency processes• Oversight of project plans with responsibility for feedback with Project Managers and “Planning Surgeries”• Production of regular Planning reporting• Introduced Monthly 1-2-1 MS Project Planning Surgeries with every Projects Manager to share and promote best practice• Designed and delivered monthly MS Project Planning Workshops… Show more • Management of continuous Improvement within Change• Ownership of the Change Delivery Schedule• Management of Planning and Dependency processes• Oversight of project plans with responsibility for feedback with Project Managers and “Planning Surgeries”• Production of regular Planning reporting• Introduced Monthly 1-2-1 MS Project Planning Surgeries with every Projects Manager to share and promote best practice• Designed and delivered monthly MS Project Planning Workshops for colleagues Show less

Support business areas to understand the most effective way to run their operation. Review how we sell and service our products. Take an end to end process and review this from the first point of contact the customer has with us to the point where they get what they want. In addition review different business practices to ensure they are effective and add value

Conducted the investigation and negotiated settlement of a portfolio of motor and household claims of a complex technical nature and/or claims with a value in excess of £60K. Provided technical advice to regional claims office colleagues. Investigated and resolved customer complaints. Analysed open and closed claims to identify Loss of Economic Opportunity, and reduce leakage (the amount a claim should have settled for rather than the actual settlement).

4 X A Levels

O Levels