• Providing Program Management support to a number of CONUS and OCONUS contracts. Duties include: completing Weekly, Monthly, and Yearly CDRLs; handling employee questions/concerns; validating and approving travel requests; approving expense reports; tracking funding; and assisting in the hiring process.• Manage IT acquisitions for US military international projects that include Voice over IP (VoIP), Video Teleconferencing (VTC), Nonsecure Internet Protocol (IP) Router Network (NIPRNet), and Secret Internet Protocol Router Network (SIPRNet) equipment.• Conduct weekly engineering review and project tracking meetings between the team in the US and in Saudi Arabia.• Track and update financial database/budget of over 7 million dollars in projected and expended IT assets to quickly and accurately report funding status.• Interact with vendors to ensure quotes and materials meet customer requirements.• Migrated Comcast POTS and PRI phone system to SIP calling system for an annual cost saving to the military.

• Provided network engineering support as well as network documentation and associated drawing packages for VoIP, NIPRNet, and SIPRNet networks in Lexington, MA; Burlington, MA; and Riyadh, Saudi Arabia. Utilized Netzoom and Microsoft Visio software for creating rack elevations and network diagrams.• Designed and implemented Uninterruptible Power Supply (UPS) systems for VoIP networks in Lexington, MA and Burlington, MA to ensure 100% availability. • Configured and deployed Cisco switches and 3845 routers in VoIP environment. Utilized PuTTY and HyperTerminal for configuration and monitoring needs. Utilized Acronis Backup & Recovery 11.5 for backing up configuration files. • Provided day-to-day monitoring and support as well as configuration management and systems programing of VoIP equipment. Utilized ManageEngine software for Bandwidth monitoring and traffic analysis of VoIP network.• Conducted weekly and monthly Preventive Maintenance Inspections (PMI) on all networking and UPS equipment.• Provided workstation support imaging workstations/laptops, printer configuration and deployment, and troubleshooting of Windows 7 and 10.• Implemented MTS call billing software on Windows server 2008 to report call usage for overseas project.

• Created AutoCAD/Visio drawing packages of network topology in accordance with DISA standards.