Harrison Sherlock Email & Phone Number

Stockton-on-Tees, GB

I moved to Ascot Lloyd in January 2023, since joining in a Senior role I am now responsible for looking after 600+ users using the following technologies:Azure Virtual Desktop (Host work, deploying & packaging applications, day to day running + patch management)Build, Configure, implement and management of Intune for Laptops, Desktops and Mobile.

Head of a Service Desk team within Pulsant, providing End User support for a client (Ascot Lloyd) and assisting them wherever applicable.

Responsible for all incoming tickets, triaging and passing to the relevant teams. If we are able to fix and resolve the tickets, they would not need to be escalated.

Stockton On Tees

Working within the R&I team, reducing churn and securing renewals.

Stockton-on-Tees

Pulsant acquired Onyx Group in June 2016.

Stockton-on-Tees

Accounts ExecutiveI started working with Onyx Group in August 2014 on an apprenticeship scheme in a Sales Admin Support role. I gained the trust of my peers by providing them with assistance in data cleansing, retrieving quotes and doing various product matrices. In September 2015 I became a permanent employee at Onyx as a Sales Associatee. This new role.

Stockton On Tees

When I left school, I worked collecting glasses on a weekend at a local social club close to home. When I turned 18 I was promoted to working behind the bar.

South Bank Middlesbrough

I studied Mechnical Engineering on a Pre-apprenticeship course. During my time at TTE, I was placed on a works experience course at SSI UK. Whilst there I learnt how to strip a centrifugal pump, find a fault, fix it, put it all back together and test it to make sure I had performed the task correctly. I also carried out this procedure for many other.

Btec, Mechanical Engineering, Pass

Activities and Societies: Mechnical Engineering Apprentice Training In the 2years at college i studied many units around the whole.

Gcse'S

Secondary School.